I booked a 10 x 10 storage unit and when I arrived there was only a 5 x 10 available.
Mike B. | First ImpressionsSelf Storage Units in Etobicoke, ON, M8Z1T5
U-Haul Moving & Storage of Etobicoke
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
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Small | 5' x 10' x 8' Size Guide
Drive Up 1st Floor Outside Level No Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$179.95
Per Month
Free Lock with
Rent Now
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
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Dean C. | First ImpressionsI was not told I had to move out during office hours. Quite the opposite. I was told I could come any time day or night. I then had to empty my unit a day late due to your office being closed. Causing another months charge to be due on my account. Unacceptable. Your staff attempted to charge me $209 for 18 hours of storage that I would not have even needed had I been able to move out the day prior. I sorted this out with your staff in person and yet, your automated system has attempted to charge the credit card several times since moving out. Furthermore the reservation for the truck we attempted to rent was canceled several times. We also rented a covered trailer which got a flat tire. We waited in a parking lot for 4 hours for repair and then were not initially offered a free day of use with the trailer. As though we should have to pay rental fees for damaged equipment that wasted a full day of our move?! My storage was included in an out of town truck rental and it was very difficult just to get the unit to begin with. None of your staff seem well trained and must not be compensated well because their attitude is quite demure even when being spoken to kindly and with patience. My experience with Uhaul has been REPEATEDLY deplorable. May I suggest you train you staff adequately and pay them better.
Nicole D. | Overall ExperienceThe price for a 10/10 is still a little high for outside storage that’s all over all I enjoy the visit .
delroy n. | First ImpressionsThey don't need to call and scare customers that I have charges when I in fact moved out of storage unit.
Iryna K. | Overall ExperienceThis is a disgrace of a location for U-Haul. I've rented trucks from U-Haul for numerous moves at different locations and have never had an issue. Yet, this storage U-Haul location is awful. The management and staff are impossible to communicate with because they never answer their phones and the staff are not properly trained. I was charged twice for a lock I bought for my locker and they refused to assist and refund me in the matter. I also was told by the staff when I first got to the facility that they would have to see if they had storage available, when I already reserved my storage unit online (stating it was available). Fortunately they had one unit left but it took them an hour to figure out how to assist me. They took my credit card information as they said they would make automatic monthly payments on my card for my unit. However a month later I'm getting calls stating I'm late with paying. Why did they take my credit card information? Is that being used by an employee? Such an awful experience. I would not recommend. The only reason I gave this location a "2 stars" is because the actual storage units suffice to store your items. Honestly a self-serve storage locker facility would probably be better. Renter beware.
Mahayla M. | Overall ExperiencePhone holding time is too long. It is too long to get the answer. Please increase your phone operator.
Insook L. | Overall ExperienceVERY friendly and sweet girl at the counter at the Queensway location!
ROBERT G. | First ImpressionsCare free storage. 7years no problems!.
PHILIP B. | Overall Experience