To Whom It May Concern, Every year you jack up prices while storage stays exactly the same. Getting through to anyone at the Rexdale location is 99.98 % impossible — it's the worst ACD system ever. Calls always dump to a useless US call center where clueless agents(but polite) have slow or broken computers. This is clearly designed to annoy and exhaust loyal customers like me. All deals are only for new suckers; reliable paying customers get screwed and forgotten. I've wasted thousands of dollars on this total ripoff! this feedback
ROMAN D | First ImpressionsSelf Storage Units in Toronto, ON, M9W1R2
U-Haul Moving & Storage at Rexdale Blvd
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- 4.0 Average Customer Rating
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The staff is extremely slow when it is busy. I waited 1 hour for arrangements for storage. I paid for the month of June, found an apartment and moved out of storage before June 1st. I didn’t get the $265.00 refund.
ROBERT S | Overall ExperiencePoor service and location isn’t the most accessible to bring in large items. Had to squeeze a couch through the small door because they wouldn’t help us open the big sliding door and we tore a hole in my couch
Joshua Z | Online Move InI'm happy with all the staff at 240 Rexdale Blvd, Etobicoke, especially the GM, mis Dean she is a true manager her courage keeps me around for ever ♥️ and I will always recommend that facility to my friends and family
Sally K | Overall ExperienceExcelente atención 👍🏽
BICTOR Z | Overall ExperienceEverything was perfect…friendly people…didn’t need a storage unit anymore 😊😊😊
angelo b | Overall ExperienceCustomer service is a big problem. Only two young ladies seem genuinely interested in helping customers in the midst of a terrible mobile app. Your staff told us that corporate is aware
errol j | First ImpressionsThey didn't honor my first free month.
MARIA M | Overall ExperienceNice and lovely staff. The manger's managerial skill is way out of this world. Always ready to listen & to fix whatever issue(s) till a smile lights up your face. Dean you're the best
KENNETH O | Overall ExperienceThe staff has been very professional helpful friendly and respectful we felt comfortable and secure very safe environment my husband and I will like to say thank you so much for making us feel like home we appreciate all you did for us in this journey may God bless all of you happy New🙏🏽✌🏼🫶🏽
SONIA W | Overall ExperienceGreat customer service I wud recomend to anyone
PAUL B | First ImpressionsStorage and removal was very easy, no line ups. Unit was very clean, no concerns with pests or rodents, which is of paramount importance to me. Staff was very professional and patient.
DAVID D | Overall ExperienceI found a dead rat corpse in my unit when I moved out. They did have a poison trap in the unit
LUKE S | Overall ExperienceThank you very much. A great experience. If I should need storage in the future again, I will choose U-Haul!
Brian M | Overall Experience