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DERRICK H | Overall ExperienceSelf Storage Units in Brentwood, TN, 37027
U-Haul Moving & Storage of Cool Springs
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of La Vergne
503 New Paul Rd, La Vergne, TN 37086 View Available Units11.8 miles from this location -
Ultimate Storage
458 Bell Rd, Nashville, TN 37217 View Available Units
(U-Haul Neighborhood Dealer)12.3 miles from this location -
U-Haul Moving & Storage of Hillwood Plaza
3741 Annex Ave, Nashville, TN 37209 View Available Units12.6 miles from this location -
U-Haul Moving & Storage of Nashville
506 Fesslers Ln, Nashville, TN 37210 View Available Units12.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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Great facility, convenient location, clean and safe property
Andrew E | Overall ExperienceGreat location thank you !
willam J | Overall ExperienceThe parking for moving vans coming in to parking area was horrible. My moving truck had to unload in the busy entrance. Because there were too many unused moving vans, cargo trailers everywhere. there were personal vehicle parked in all the available customer parking spots and no where for anyone to park. At one point it was almost dangerous for anyone in the parking area to be walking or standing. I counted 5 U-Haul people working. 2 behind the counter with 10 people deep waiting in line, which meant 10 cars were parked everywhere not including the others coming, going and just dropping trucks, cargo trailers everywhere. 1 guy was trying to hook up trailers to cars. 1 was trying to get big trucks moved and the last guy in a broken ankle boot was outside trying to get customers calmed down and hooking up trailers to cars as well! Overall the overcrowding of moving vans, trucks, cargo trailers, the stressed out employees and lack of safe parking, made my experience less than 2 stars. The employees are not to blame, the owners lack of organization and lack of safety is the problem.
Tonja W | First ImpressionsBonnie at the Cool Springs location was very helpful and kind. I hope she gets a bonus or raise this year because she deserves it. She is a great asset to your company. Employees like her are hard to find. What a great positive attitude she has!
Molly C | First ImpressionsToo. Many of your vehicles blocking the loading platform parking. That’s why I left
James M | Overall ExperienceVery friendly!
DONALD H | First ImpressionsEveryone was friendly and very helpful.
WILLIAM A | First ImpressionsThe parking is horrendous. If you go during business hours you’ll not get a parking spot. They have trucks and vans parked at the dock. Also employees apparently park there too. It’s very hard to load or unload if you can’t park near the doors.
Mike C | Overall ExperienceBonnie was excellent!! She helped me with my move in process and made it so much simpler- Couldn’t have done it without her. Not to mention 10/10 customer service. Big thanks Bonnie!!
Cristian C | Online Move InGreat experience. Had three units at one point as we were in between homes. Easy drive in and also rented trucks to get stuff in and out.
ANDREW M | Overall ExperienceGreat location with super friendly and knowledgeable staff. Highly recommend for all moving needs (truck, trailer or storage) and materials (boxes, wrap, tape, etc). The owner Jon is exceptionally nice and easy to work with and just overall helpful.
Shannon S | Overall ExperienceStaff did a great job, they were very busy and did the nest they could. We appreciated it!
Jennifer D | Online Move InOnly thjng that stops it being excellent is the storage doors are somewhat difficult to lift up and caused my wife some challenges thinking it was stuck when just needed extra force.
ANDREW M | Overall ExperienceExcellent staff, always helpful.
Karen H | Overall ExperienceThe staff was very courteous and friendly. The clerk even made arrangements to help me change my unit, once I realized it was not going to be large enough for my items.
Bridget J | First ImpressionsI highly recommend them to any and everyone.
Eric s | Overall Experience