Have rented storage units and trucks for the last 4 years. Always had great experiences. The staff always goes the extra mile to make sure they give excellent customer service. They are a pleasure to work with.
N Jerre R. | Overall ExperienceSelf Storage Units in Nashville, TN, 37209
U-Haul Moving & Storage of Hillwood Plaza
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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When I was done using the unit the man was very rude to me. I don't know his name, but he was foreign.
ARNETTA A. | Overall ExperienceAshley is the best manager that has ever been here! If I could give her 1000 stars- I would♥️
Theresa L. | First ImpressionsI was supposed to get one month free with my truck rental. I used the storage room for two weeks and then cancelled. I was then charged a second month and they only refunded one month. So I paid for my “one month free” storage. Scammy
brandon B. | Overall ExperienceA very busy facility. A few times there was no space for my vehicle due to the amount of on site rental equipment. Other than those 3 or 4 times over almost two months our experience met our expectations and the managers were both very hard working and willing to be available.
Jesse M. | Overall ExperienceI doubt I’d ever use this particular U-haul (Annex Ave Nashville) again. My reason is the ramp that goes up to the 3rd floor is dangerously steep. Getting a cart (even empty) up there is hard enough but coming down is difficult and scary. I had to hire someone to help me when I could have done it myself. I’m surprised there is no warning/ caution sign. If I had tried to come down with a full (or even half full) cart, I have no doubt that I would’ve been run over and seriously hurt. I see it as a lawsuit waiting to happen.
Emily M. | Overall ExperienceVery courteous and friendly ! I would always recommend U-Haul.
Ronae R. | First ImpressionsThe customer service agent was helpful with the securing the storage rental.
Kim B. | First ImpressionsMohan was a delight. I called on my way from San Diego asking if it was ok to change locations for a drop off. He was so nice over the phone and helped me immensely once I arrived at the store. I had been driving for 3 days and for him to be so nice really helped me and I could not recommend this place more. Thank you ever so much!
Amy A. | First ImpressionsThe employees were so helpful and friendly!
Laura S. | Overall Experience