This was my first bad experience with U-Haul it put us at a inconvenience and behind in our move due to a location not having the mobile check in and out ready so we have to travel 30 min away to another location to get a truck gas and time was pushed back thank god a worker who understood our situation helped an made it better by not charging us extra fees for the major inconvenience other than that when U-Haul is on point we never have a bad experience but this one was horrible
EDWARD J | Overall ExperienceSelf Storage Units in Calumet City, IL, 60409
U-Haul Moving & Storage of River Oaks
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkI was harassed at this location and the manager Jessica always called me on her personal phone to complain about things she did not like about me (the fact that I called corporate because her employees were getting my number and trying to pursue me into a personal relationship) I was locked out multiple times while my storage was paid for
DESTINEY G | Overall ExperienceIf I had to use the U-Haul Storage again this will be the only place I will go to they was very nice and very understanding and most of all it was very respectful and I would definitely recommend friends
MARTHA M | Overall ExperienceKey card don't work all the time
Wayne E | Overall ExperienceThe gentleman was very respectful and show me about a U-Haul Storage he was very calm and very respectful and took his time I give him a 10
MARTHA M | First ImpressionsOver all Jessica has been a very wonderful and understanding manager ..Excellent customer service and very patient..
LATONYA B | Overall Experiencei hate this place, they need to shut down!
OCEANA H | Overall ExperienceExcellent service!
raymond b | First ImpressionsThank y’all for everything I really do appreciate job thank you for the storage unit when I really need a job. I went through a lot this year but I got through it. I will be back to get another one selling friends and family about y’all if they need a unit, y’all had good customer service anytime I need a shower y’all was there.
Panesia J | Overall ExperienceExcellent Customer Service always. Thank you
Sharon W | Overall ExperienceVery nice, clean, well lit and courteous and professional staff from manager to each employee. Well worth the money. I moved to consolidate 2 units into 1 closer to home for convenience, commute and cost. I used moving trucks here 3xs and worth it as well.
Sabrina S | Overall ExperienceWe are long standing satisfied customer of UHaul rentals
Brinley W | First Impressions