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GENE S | Overall ExperienceSelf Storage Units in Cedar Rapids, IA, 52404
U-Haul Moving & Storage of Cedar Rapids
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI'm not understanding the price you charged me of $142 67 when it states $19.95 per day so that's not what' I paid to you . Then I wanted it for 2 days and you sent meessage saying I had to return the truck at 10:30 pm the next day . WHY was I charged the price I paid to you and why was Your employees rude and hung up on me several times then cancelled my reservation and I called they again hung up on me. . THEY are rude people and should be schooled on how to treat the customer in the way a customer should be treated
Richard M | Online Move InThe problem we had was that the units are not sealed and mice got into our unit and ruined a couch and two chairs. They chewed holes in the cushions and left their calling cards everywhere. There is what I am assuming is a very ineffective trap in the corner of the unit. I would not store anything that mice can ruin in them.
paul m | Overall ExperienceLots of people living at storage facility
Jenna b | First ImpressionsOnly issue was I had water come in through the roof, had a couple things get wet
wyatt s | Overall ExperienceNone
ARTHUR B | First ImpressionsSome how when I went to get my stuff out of storage, I found stuff that was not mine or my son’s stuff, and some stuff I can’t find like my dishes. Missing was my pool liner and I found stuff boxes of wishing someone a happy Anniversary 25th etc. I was never married for 25 years so I do t know what happen I left the stuff in the unit because I hope someone claim the stuff, I was very upset with stuff missing. My son didn’t have access to my unit until I just gave him the keys to the lock
Linda B | Overall ExperienceMy couch and clothes are ruined with mold and rat poop and pee my couch was 5400 just for it to be completely ruined from rats !
SHALEAH W | Overall ExperienceKayla is amazing! Give her a raise!
JASON B | Overall ExperienceMove in was easy-to-use. Friendly Customer service.
laverne c | First ImpressionsI think her name is Karen that works there with her daughter. They were both AMAZING to work with and made our move so smooth. We even had a friend leave her keys on the back of her SUV there and they went through the video footage and let us know that they were still on there when she left the lot. They went above and beyond.
Amanda R | Overall ExperienceFirst time for me to store my belongings in the storage area. It was an easy access for me to go in and out. The staff is very helpful. The facilities are very clean. I would recommended to anyone who would want to store their belongings. Thank you for providing this service to us.
AISHA A | Overall ExperienceExcellent service thank you
lori h | Overall Experience