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Sylvia F | Overall ExperienceSelf Storage Units in Chatsworth, CA, 91311
U-Haul Moving & Storage of Chatsworth
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very friendly and helpful.
DONALD L | First ImpressionsExcelente Servicio y la ayuda muy bien también
Walter D | First ImpressionsThe manager is amazing. Friendly and helpful. Great smile and attitude!
Donna F | Overall ExperienceGood people. Responsive staff.
Vidal M | First ImpressionsEveryone at the facility was very friendly.
DONOVAN D | First ImpressionsI moved out, because every time I went to use my unit, I was hassled and harassed by day laborers. Often times they even block the entrance to the parking lot. Terrible experience. The staff is helpful, and other than being understaffed often, they were fine
DEREK C | Overall ExperienceI wish there was longer hours to access my unit.
Julie G | Overall ExperienceSuper easy and fast
Alissa S | Online Move InExtremely helpful kind and understanding. Efficient when it came to my schedule.
Karen P | Overall ExperienceThe gentleman was so extremely nice and helpful it made me feel bad that I couldn't use the facility he works at. He found us a storage for our large items. my 1st day in la and he was my favorite person I've meet here!
stacy m | Overall ExperienceMaria is a very nice lady and very helpful . Thank you
LUIS T | Overall ExperienceU-Haul staff really stood out and went above and beyond.
Alan O | Overall ExperienceThe light in the storage unit area is on a motion detector so it goes off shortly after you are outside of its line of sight. Initially, my experience was terrible due to some extremely bad treatment I received from an employee and the manager being only somewhat helpful. I was weary every time I had to return there. Thankfully, there must've been a change in management and employees because from my third revisit onward, everyone was exceedingly friendly, helpful and polite.
Randall B | Overall ExperienceYour branch is the only one I highly recommend. Your staff is always helpful and professional. 10/10
Elena S | Overall ExperienceGood customer service as well as efficiency
MATTHEW C | First ImpressionsThe new manager at the Chatsworth location is horrible. The rest of the staff is nice. I will never use that facility again due to Timothy Grady. Also, the lights shut off within a minute, so I hit my head because it went dark when I was retrieving things from my storage unit. Completely unsafe
DEREK C | Overall Experience