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david p | Overall ExperienceSelf Storage Units in Chatsworth, CA, 91311
U-Haul Moving & Storage of Chatsworth
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Storage Lockers
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![Example storage unit layout]()
Small
5' x 5' x 8'- Rate:
-
$94.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 5'- Rate:
-
$104.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $104.95 Per Month
-
![Example storage unit layout]()
Small
5' x 7' x 8'- Rate:
-
$104.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $104.95 Per Month
-
![Example storage unit layout]()
Small
5' x 7' x 5'- Rate:
-
$124.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $124.95 Per Month
2 Units Left!
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Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excelente Servicio y la ayuda muy bien también
Walter D | First ImpressionsThe manager is amazing. Friendly and helpful. Great smile and attitude!
Donna F | Overall ExperienceGood people. Responsive staff.
Vidal M | First ImpressionsEveryone at the facility was very friendly.
DONOVAN D | First ImpressionsI moved out, because every time I went to use my unit, I was hassled and harassed by day laborers. Often times they even block the entrance to the parking lot. Terrible experience. The staff is helpful, and other than being understaffed often, they were fine
DEREK C | Overall ExperienceI wish there was longer hours to access my unit.
Julie G | Overall ExperienceSuper easy and fast
Alissa S | Online Move InExtremely helpful kind and understanding. Efficient when it came to my schedule.
Karen P | Overall ExperienceThe gentleman was so extremely nice and helpful it made me feel bad that I couldn't use the facility he works at. He found us a storage for our large items. my 1st day in la and he was my favorite person I've meet here!
stacy m | Overall ExperienceMaria is a very nice lady and very helpful . Thank you
LUIS T | Overall ExperienceU-Haul staff really stood out and went above and beyond.
Alan O | Overall ExperienceThe light in the storage unit area is on a motion detector so it goes off shortly after you are outside of its line of sight. Initially, my experience was terrible due to some extremely bad treatment I received from an employee and the manager being only somewhat helpful. I was weary every time I had to return there. Thankfully, there must've been a change in management and employees because from my third revisit onward, everyone was exceedingly friendly, helpful and polite.
Randall B | Overall ExperienceYour branch is the only one I highly recommend. Your staff is always helpful and professional. 10/10
Elena S | Overall ExperienceGood customer service as well as efficiency
MATTHEW C | First ImpressionsThe new manager at the Chatsworth location is horrible. The rest of the staff is nice. I will never use that facility again due to Timothy Grady. Also, the lights shut off within a minute, so I hit my head because it went dark when I was retrieving things from my storage unit. Completely unsafe
DEREK C | Overall ExperienceThe manager was polite but condescending. He initially couldn’t find my reservation and then didn’t acknowledge he found it and made me feel like it was my fault and I did it all wrong. After I saw the unit, I went in to speak to him because it was too small. He initially told me that he didn’t have a larger one when he had just told me that there was one bigger when he couldn’t find my original booking. The reality was he was having trouble finding it but could only admit that much later. I apologize for us getting off on the wrong foot, which was glad to accept, but he did not reciprocate in any way, so I gave up pursuing that path. A few hours later, as I was unloading, his employee ignored me as I tried to ask him 3x why he was walking around my trailer. When he finally responded, he was totally disrespectful. He rudely told me he worked there, as if that gave the right to do whatever he wanted to and dismissed people who speak to him. This angered me so I called him on that and he just upped his rude attitude. I told him he must hate his job and he physically threatened me. I then told him I’d call the police but he didn’t seem to care. The manager came by right then and I told him what happened and all he did was tell his employee not to talk to me. There was no apologies offered and his employee was reprimanded in any way. The manager did give me an extra day on my trailer rental for free. I needed that because all their storage units were much smaller than I expected and the only other unit available was slightly bigger than the one I’d originally rented. I thought of finding another place to storage but I had to return the trailer there so I really had no choice. I wasn’t told it was on the upper level so I had to spend a lot of time negotiating what I could actually put in the space. The whole experience didn’t make me feel valued as a person but as just another nameless faceless customer who clearly doesn’t have feelings and shouldn’t speak out their thoughts when they’re being mistreated. It is also clearly a place that has a culture that promotes not admitting to doing anything wrong and never apologizing, and that offering additional days free makes up for it.
Randall B | First Impressions