Self Storage Units in Chicopee, MA, 01020
24/7 Self-Storage  |  Self-Service Location

U-Haul Moving & Storage at Montgomery St

779 reviews

499 Montgomery St   Chicopee, MA 01020
(Exit 5 of 90 take left after toll booth)

(413) 535-3037

Storage Access Hours:
  • Mon-Sun: 24 hours

Move-In Online or Visit Customer Service Location for In-Store Assistance

Customer Service Location

  • 878 Memorial Dr
    Chicopee, MA 01020
    (Rt 33)
  • Open Today: 7 am - 7 pm

Services at this Location:

Contact Us

(413) 535-3037

499 Montgomery St
Chicopee, MA 01020
(Exit 5 of 90 take left after toll booth)

Services at this Location:

Customer Service Location

  • 878 Memorial Dr
    Chicopee, MA 01020
    (Rt 33)
  • Open Today: 7 am - 7 pm
Storage Access Hours
  • Mon-Sun: 24 hours

Move-In Online or Visit Customer Service Location for In-Store Assistance

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Adaptive reuse location

Features Available at this Facility :

  • Low Cost Insurance
  • Drive-Up Loading and Unloading
  • Free Online Account Management
  • Extended & 24-Hour Access
  • Indoor Storage: Twice the Protection and Security
  • RV/Boat/Vehicle Storage Available
  • 24-Hour Video Monitoring
  • Free Automatic Payment Plans
  • Package Signing and Receiving
  • Move-In Trucks
  • Make Your Payment Online!
  • No Deposit or Admin Fee
  • Heated storage: Just like your home!

View All Features

  • 1 Month Free:
    Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
  • No Deposit Or Admin Fee:
    No Deposit Required and $0.00 Admin Fee

Available Units (All Sizes are Approximate)

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Indoor Storage

Indoor Storage

Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.

Small | 50 sq ft

  • Example storage unit layout

    Small | 5' x 8' x 7'

    Interior 2nd Floor Street Level Stair Heated
    Miscellaneous Storage (up to 2 rooms)

    Rate:
    $94.95
    Per Month

    $94.95

  • Example storage unit layout

    Small | 6' x 5' x 7'

    Interior 2nd Floor Street Level Stair Heated
    Miscellaneous Storage (up to 2 rooms)

    Rate:
    $94.95
    Per Month

    $94.95

    2 Units Left!
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  • Example storage unit layout

    Small | 8' x 5' x 7'

    Interior 2nd Floor Street Level Stair Heated
    Miscellaneous Storage (up to 2 rooms)

    Rate:
    $94.95
    Per Month

    $94.95

  • Example storage unit layout

    Small | 10' x 5' x 7'

    Interior 2nd Floor Street Level Heated
    1-2 Bedroom Home (up to 1,200 sq. ft.)

    Rate:
    $124.95
    Per Month

    $124.95

    2 Units Left!
    2 Units Left!
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Medium | 51-150 sq ft

  • Example storage unit layout

    Medium | 6' x 11' x 7'

    Interior 2nd Floor Street Level Stair Climate
    1-2 Bedroom Home (up to 1,200 sq. ft.)

    Rate:
    $134.95
    Per Month

    $134.95

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    1 Unit Left!
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Drive Up Storage

Drive Up Storage

Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.

Medium | 51-150 sq ft

  • Example storage unit layout

    Medium | 10' x 10' x 9'

    Drive Up 1st Floor Outside Level No Climate
    2-3 Bedroom Home (1,200 - 1,600 sq. ft.)

    Rate:
    $184.95
    Per Month

    $184.95

Split Level Storage

Split Level Storage

Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.

Small | 50 sq ft

  • Example storage unit layout

    Small | 4' x 4' x 6'

    Split Level 1st Floor Upper Level Climate
    Miscellaneous Storage (up to 2 rooms)

    Rate:
    $54.95
    Per Month

    $54.95

  • Example storage unit layout

    Small | 4' x 8' x 6'

    Split Level 1st Floor Upper Level Climate
    Miscellaneous Storage (up to 2 rooms)

    Rate:
    $89.95
    Per Month

    $89.95

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Medium | 51-150 sq ft

  • Example storage unit layout

    Medium | 8' x 10' x 6'

    Split Level 1st Floor Street Level Climate
    1-2 Bedroom Home (up to 1,200 sq. ft.)

    Rate:
    $154.95
    Per Month

    $154.95

    1 Unit Left!
    1 Unit Left!
    1 Unit Left!
A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Storage Customer Reviews

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Average Customer Rating

779 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
1.0

I couldn't even get access to my storage unit. I had issues getting my truck rental the night before so I had previously spoken with customer service over the phone. The location I reserved it at doesn't keep keys after hours yet has the option to select 24/7 truck share. They had no notification of that anywhere. I didn't find that out until I got there. After we resolved that issue, I asked the manager if I could still move into my storage unit at any time or did I have to wait for that too. She told me I could move in at any time as I had opted for the self move in. When I got there, I entered the code that was emailed to me, but it kept telling me access denied. I called customer service and waited on hold for almost an hour. I finally got a hold of someone and she said I should be able to have access, but since I couldn't I would have to wait until business hours. The only thing I could do was put in a complaint. She transferred me to the person who handles that. The next woman they transferred me to told me that it didn't say 24/7 access on my contract and normally it would and it would be an extra charge. I'm pretty sure, all storage units are supposed to be accessible 24/7 so it's at your convenience. Why would someone pay to store their belonging somewhere when they only have a window of time to access it. Furthermore, there were signs all over about 24/7 access. It was the second day in a row that uhaul inconvenienced me. I was forced to keep the truck with all my belongings in it for another night and now have to pay for another night to rent the truck which I wasn't anticipating having to do. Overall, I'm very disappointed in the level of customer service I have received from Uhaul.

PAYTON T.  |  Online Move In 
Rating:
3.0

Charged extra fees with no warning and really fast. Was set up on automatic payment and they kept screwing it up charging me an extra 50 every time after 3 days without a call saying something was wrong. Way too expensive now. Won't rent there ever again.

Jonathan T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ruthie maria m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denise P.  |  First Impressions 
Rating:
1.0

Very unprofessional! I was assigned a storage unit that belonged to someone else and had to wait 3 hours for someone to fix that mistake! Once I paid for my storage unit 2 weeks later I was told because I wasn’t charged 2$ I had to pay a 32$ fee! Would never do business with uhaul again!

SEAN C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frederick M.  |  Overall Experience 
Rating:
5.0

Mr.Cotto was super helpful with everything I asked for. Overall great service thanks to mr.cotto

eloy a.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

david h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

john R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GAYLE T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
1.0

The general manager is rude and disrespectful he should not be in his position he should be fired. He knows he will get all complaints about his district so he does not care who complains about him and it shows alot!

Mimi S.  |  First Impressions 
Rating:
5.0

Staff is always friendly and helpful. Accommodating when needed. Never had a bad experience with staff. My unit wasn’t the best lit but it wasn’t a big issue because I wasn’t going in and out often.

erin D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luz T.  |  Overall Experience 
Rating:
5.0

They were very professional but most importantly helpful!!!

reinaldo g.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DAVID D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD M.  |  Overall Experience 
Rating:
4.0

I was surprised to see the mouse poison in a room. I hope there is no problem with mouse in the closet.

Mariko R.  |  First Impressions 
Rating:
5.0

Rep was very friendly and helpful. She I got the unit that fit my needs.

Eti E.  |  First Impressions 
Rating:
1.0

The customer service personnel were very rude and unhelpful. Unit had rust on handle which rusted my lock internally and couldnt open it. Way too expensive for the service and quality of everything!

Kimberly m.  |  Overall Experience 
Rating:
1.0

mice chewed up stuff. Spiders infested books. Moved out be4 renewal. Notified office. Charged another month anyway. Agent LAUGHED @ my frustration. I now had 2 open case 2 get $ back! VERY BAD SERVICE

KAREN L.  |  Overall Experience 
No reviews have been submitted for this location.

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