Chris and Kim (managers) do not communicate whatsoever. Maintenance requests are overlooked for months. Chris is extremely unprofessional and hangs up on customers. Other Uhaul location managers seem to know Chris and that he has a tendency to be this way.
Kelsey S | Overall ExperienceSelf Storage Units in Clarksville, TN, 37040
U-Haul Moving & Storage at Wilma Rudolph
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
That was the first time I ever got a free first month move in on a storage unit .So that to me let me know this was the right place for my stuff.
yvette s | First ImpressionsExcelente
yuliana v | First ImpressionsInsulation on the roof of my storage unit is hanging down in many places.Looks like it was sprayed on.
Jackie K | Online Move InThe staff (no matter the shift or day) is the friendliest and most professional I have ever met using the U-Haul business. I will definitely recommend and use this facility in the future.
cathy b | Overall ExperienceLocation is absolutely awful. Getting in is fine, but getting out is a hit and miss nightmare. Also my rent was increased multiple times with the justification being it was inside and secure. But I can't remember the last time I was there and the keypad lock worked. When I was moving out, I just opened the door and walked in. It's also typically very warm inside, so not climate controlled. I wouldn't use UPS again. When I was moving here, some employee kicked or let roll a trailer under the wheels of the truck I was pulling off in. It was literally uphill from the truck. I got out to look and he tells me I should pay attention to my mirrors and what's around me. There was no trailer under the truck when I got in, I had just checked that my car was loaded on the dolly correctly and I did check the mirrors when I started the truck. He was literally standing there watching the whole time and I had to drag this stupid trailer out. Also when I went to get the truck, I was a few hours late because moving doesn't always go on time and dude told me that he'd let it go this time, but if I wasn't on time next time, he wouldn't hold the truck. It was being paid for regardless, so this was an absolutely stupid thing to say just because he wanted to feel some kind of superior. Would never use them again for anything. I get this is for multiple locations, but I don't care. Nothing about this experience was pleasant.
Joseph G | Overall ExperienceThey are doing fraud
Jose N | Overall ExperienceThank you for all of your help! It was great having my stuff stored here.
MICHAEL B | Overall ExperienceGreat people
Olivia P | First ImpressionsThanks for the convenience of not only a great deal of free storage for 30-days, but also a reasonable price for the 5-months while getting settled from the relocation from Georgia. Also, thanks for the reasonable rate for the several trucks & car carriers that was much less than any Mover that I communicated with.
Donald K | Overall ExperienceStaff rude and not to be trusted
STEVEN K | Overall ExperienceThey were taking payments out of my account and I didn’t authorize it and when I close my unit, they took a payment still and still have not reimburse me yet
ERIC F | Overall ExperienceSome of the young men that work there is extremely rude and not friendly at all need to work on customer service the younger guys
dierdre j | Overall ExperienceGreat service great works fast and efficient
tee O | First Impressions