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ANDRE D | First ImpressionsSelf Storage Units in Columbus, OH, 43223
U-Haul Moving & Storage at Eakin Road
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The agent that checked me in was extremely helpful & kind. She even helped with changing my truck rental.
Joanna H | First ImpressionsEberything was great
Theresa C | Overall ExperienceStaff was very helpful and understanding and equally patient as I had to make several trips to empty my unit..
Brian h | Overall ExperienceThe Site Manager Lisa, Erica , etc. are always extremely helpful, friendly, and kind.
Ricky G | First ImpressionsI love the manager Sara. She was super helpful and very welcoming!
KIMBERLY M | First ImpressionsSara went above and beyond . I thank her so very much for helping me out. Thank you so much Sara
roxanne f | First ImpressionsThe young lady working today was extremely helpful and went above and beyond to help me out. Made my rental extremely easy. The truck and storage unit was very clean.
Robert L | First ImpressionsLife happens to everyone. Unfortunately, it happened to me. And I was unable to pay for my unit. Instead of selling it and sending it to auction. They settled with me and gave me a chance to get all my stuff. I highly recommend this store for anyone in need of a storage unit. Or a truck rental? Staff was amazing. Management was wonderful. To work with. The only issue I had was there was a water leak at the bottom of the unit. Which destroyed some of my furniture in boxes? Stuff that I'd planned on throwing away anyway. I made the staff aware of it, and they got on top of it immediately. The issue was fixed by the time I returned the truck. I will definitely be using this store again in the future. Thank you to all the ladies that helped me. 5 Stars 🌟 🌟 🌟 🌟 🌟.
Robert M | Overall ExperienceEveryone were awesome
Theresa C | First ImpressionsBeen in this storage unit almost five years. Had rodents in my unit. Dealt with that. Then there was water damages from a roof leak. Which would have been fine had i been notified. By the time I was able to see the damage myself there was mold and water damage to items in my unit. When brought to the staffs attention they could care less because I didn't purchase your insurance. They neglected to inform me thereby there was damage it had nothing to do with the water leak and everything to do with neglect. It would be one thing if this rental agreement actually raised your credit score. But alas America the land where nobody does what's right.
Christine P | Overall ExperienceWe were quite pleased with our storage unit. The move in/move out process was hassle free. We wanted to make special note of the cleanliness of the facility, the bathroom in particular..it was spotless!
PHILIP K | Overall ExperienceLoved everything about it. If needed again I will definitely come here again
TORENCE D | Overall ExperienceThank you , we Really appreciate it.
KI C | First ImpressionsSara is great renters my unit for over three years always great communication and always worked with me will miss talking to her every month !
Marijane G | Overall Experience