⭐ 1-Star Review Kennedy Park U-Haul – 3410 S Galena St, Denver, CO The fact that U-Haul has the nerve to request a review after everything we’ve endured is beyond insulting. Over the last several months, we’ve faced constant harassment, false accusations, and outright discrimination at this location. The manager and staff have repeatedly: • Falsely accused us of leaving carts out — even when carts weren’t available and we used our own wagon. And tried to use this as a reason ro restrict our access even though their policy is a fee if they have to round up carts, not access restrictions. • Attempted to restrict access to our paid unit based on lies. • Tried to ban our legal service animal from the building in violation of the ADA. • Blamed us for our SERVICE ANIMAL urinating in a hallway with zero proof and no incident ever occurring. • Held us responsible for trash, even though we’ve picked up after others and kept the property clean. • Secured their own U-Haul business unit more than once when it was left unlocked. • Closed their propped-open exterior door after hours to prevent security risks. • Fixed their broken sliding door multiple times after hours to stop alarm triggers and keep the place secure. • Deleted our access code and escalated restrictions as retaliation after we filed complaints. Rather than acknowledge any of that, we were targeted, lied about, and essentially forced to vacate despite being paid up and compliant. We filed multiple complaints with corporate, citing discrimination, retaliation, and ADA violations — and were treated as if we were the problem. That said, the assistant manager (wish I could remember her name) is the only person at this location who showed any empathy, professionalism, or basic customer service. She was kind, responsive, and clearly not the one driving this toxic behavior. She should be the manager, definitely not Jessica or Benita the ones currently causing chaos and retaliating against customers and making false claims. This is not customer service. This is slander, retaliation, and illegal discrimination. Avoid this location at all costs — especially if you are disabled, have a service animal, or expect even basic decency. We will be continuing to escalate this to corporate, though this has not really done much for us. There will also be an ADA complaint.
ANDREW A | Overall ExperienceSelf Storage Units in Denver, CO, 80231
U-Haul Moving & Storage at Kennedy Park
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 5' x 7'Miscellaneous Storage
Size Guide- Rate:
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$64.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $64.95 Per Month
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Small
5' x 5' x 9'Miscellaneous Storage
Size Guide- Rate:
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$69.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $69.95 Per Month
1 Unit Left!
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Small
5' x 7' x 7'Miscellaneous Storage
Size Guide- Rate:
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$74.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
5' x 7' x 7'Miscellaneous Storage
Size Guide- Rate:
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$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
10' x 5' x 7'1-2 Bedroom Home
Size Guide- Rate:
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$99.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $99.95 Per Month
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Small
10' x 5' x 7'1-2 Bedroom Home
Size Guide- Rate:
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$99.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $99.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
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$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
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![Example storage unit layout]()
Small
5' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
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$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $104.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Medium
10' x 7' x 7'1-2 Bedroom Home
Size Guide- Rate:
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$114.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
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![Example storage unit layout]()
Medium
10' x 7' x 7'1-2 Bedroom Home
Size Guide- Rate:
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$114.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
8' x 10' x 9'1-2 Bedroom Home
Size Guide- Rate:
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$124.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
10' x 10' x 7'2-3 Bedroom Home
Size Guide- Rate:
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$164.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
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![Example storage unit layout]()
Medium
10' x 10' x 7'2-3 Bedroom Home
Size Guide- Rate:
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$164.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
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![Example storage unit layout]()
Medium
10' x 10' x 9'2-3 Bedroom Home
Size Guide- Rate:
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$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
- Rate:
- $169.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 13' x 7'2-3 Bedroom Home
Size Guide- Rate:
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$179.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 13' x 7'2-3 Bedroom Home
Size Guide- Rate:
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$179.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 9'2-3 Bedroom Home
Size Guide- Rate:
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$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Large
13' x 15' x 9'4 Bedroom Home or larger
Size Guide- Rate:
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$244.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $244.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
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Your valuable feedback will help us serve you better.
my experience was very pleasant. It was easy, and the staff member that helped me was very friendly and helpful.
aminea m | First ImpressionsI was seeking a new place to store my property as I was recently robbed at the prior storage faciliy I was in for 14yrs (PS). The service at this UHAUL location was excellent and timely. The staff was very information and willing to assist in any way they possibly could.
CHRISTOPHER J | First ImpressionsNo comment
YUSUF I | First ImpressionsHighly recommend this location for its convenience and staff. I never had an issue asking questions or for clarifications. The staff was sympathetic to my needs as well, and all small talk was enthusiastic and polite.
Neftali C | Overall ExperienceCharged me 1 day before due date, when I was planning to move out. Got charged for a whole month a day in advanced.
William M | Overall ExperienceManager is great.
Diane A | Overall ExperienceGreat staff
ROSLYN M | Overall ExperienceThis location is the best
ROSLYN M | First ImpressionsThe staff, even the over the phone staff were on point. They had answers to questions promptly, and they really cared for the customer
IAN C | Overall ExperienceMy friend gets uHauls very often for customer’s from various locations around Denver. Aurora etc.. We got a truck from this location and he said he has never seen a truck so clean, interior and in the back. Even though we were on the 3rd floor easy access and very nice staff
Andrea J | First ImpressionsMuy buen servicio, bien ubicado y conveniente, recomendable!!
MARCOS O | Overall ExperienceAbby (sp?) and her coworkers were superlative in their customer service. The website was simple and user friendly.
Jared O | Online Move InJessica is simply amazing! She is kind, professional, knowledgeable and helpful. She made the move-in process very easy. She did a guided tour of the access process and walked us to the unit. It is clear that she enjoys her job and likes to help her customers. She is a testament to the company’s commitment to excellence in customer service. Thank you, Jessica, keep up the great work!
David S | Online Move InExcelente atención, de primera! Por eso los elegí por segunda vez!
MARCOS O | First ImpressionsI gave you guys a review on Google Maps. Thanks again.
Valentin V | Overall Experience