Steve was very helpful and very pleasant to work with. He took his time to explain everything and get things set up as well as showing us where our units were located.
Gina M | First ImpressionsSelf Storage Units in East Alton, IL, 62024
U-Haul Moving & Storage of East Alton
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U-Haul Moving & Storage of Alton
2851 Homer Adams Pkwy, Alton, IL 62002 View Available Units2.5 miles from this location -
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- 4.5 Average Customer Rating
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The employee forgot to come unlock my unit and after waiting 20 minutes for him, I had to walk back to the office to ask him again to come remove the luck from the unit. When he opened the rollup door, he saw that it wasn't staying up properly, but just walked away without trying to fix it or suggest a solution. When I asked about it as I was leaving, he said he could look at it, but I'd need to go back to the unit. I didn't have time to do that since I had already been there for so long.
MELANIE S | First ImpressionsEveryone was extremely helpful and extremely nice. It was a pleasure working with them. I will rent from them again when needed. We not only used there storage, we returned a Uhaul trailer to them.
LAUREL C | Overall ExperienceClean facility and helpful people
ANTHONY T | First ImpressionsThe only thing is we had mice poop all over our stuff as well as two dead mice. We do have e pictures but I know obviously that’s going to happen in a facility like this. Overall we had a great experience
Haile N | Overall ExperienceSteven Jackson’s customer service is excellent. He is ver professional and kind. He made an adjustment for me with no hassle. I appreciate all he did to assist me with moving in and returning the truck. Great job Steven.
DARICE H | First ImpressionsThe staff sucks. they're always blocking the access doors with trailers. They don't maintain the walking areas to get get into the storage building
TRISTAN W | Overall ExperienceSteve is a great guy would do business with him there in a heartbeat.
JONATHAN H | Overall ExperienceWould like to express my sincere gratitude to the staff at the East Alton facility. At a time when the stress was almost inexpressible the staff saw my need and immediately provided help. I am so thankful for these individuals and will highly recommend this facility and staff to others.
Ernest S | Overall Experience