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Yansel G | First ImpressionsSelf Storage Units in Fort Lauderdale, FL, 33312
U-Haul Moving & Storage at Broward Blvd
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I will never rent a unit from Uhaul
keme c | Overall ExperienceLove the service very professional
EDNA F | First ImpressionsDeejay was fantastic!
Leanne G | Overall ExperienceMuy bien servicio de atención al cliente. Siempre atentos a cumplir nuestras expectativas y resolvieron las preguntas con conocimiento y a tiempo. Muchas gracias
ALAIN T | Overall ExperienceI recently rented from U-Haul and wanted to take a moment to thank the staff for their excellent service—especially DeeJay and Patrice F. Their professionalism and helpful attitude made the entire process smooth and stress-free. Thank you
SANTO A | First ImpressionsThe rats peed alot and left huge droppings all over everything I had in storage for 6 years. The messes I had to clean are horrible and toxic, as you know rats leave nasty excrements behind and those rats must’ve been huge! At least 5 times a year we would have to go sanitize and sweep in the unit. The rats were chewing through the plastic ceiling of the unit and dropping right down through it he compromise. I saw scary looking people living in the units that face Broward Blvd. It absolutely blew my mind and it made me afraid to come to access my unit unless the office as open. The people inside the office were very kind to me. They work great and I had a great experience with that. I don’t like the fact that if you don’t pay your storage same day it’s due, they lock you out of your storage the very next day. Zero grace period. That policy needs to be revisited and you need to have some mercy on people and real world issues and give them at least a 3-5 grace period to make make their payment and not get locked out if their units. Thank you for the opportunity to share my experience.
CYNTHIA E | Overall ExperienceGreat
FREDDIE J | First ImpressionsThanks!
ANNETTE C | First ImpressionsThe manager need Customer service skill, the young lady who drive the red car is very rude and unprofessional. They don’t check the truck with you. They double charge you for gas. They have attitude like they don’t want work. couldn’t get in the storage room after 7 PM because my code will not work. I keep telling them that the young lady in the red car keep telling me oh it’s nothing we can do about it. The system is down. How long will it supposed to be down? They have no idea. I asked to reprogram my code for to see it. Will it work? She refuse to do that that whole staff at Broward storage U-Haul need to be replaced. They are very ghetto and need to learn Customer Service and they need to learn that the customers are always right that store. I would never recommend no one to rent a U-Haul from or a storage from.
Mary P | Overall ExperienceD.J is an amazing employee, very professional, very kind. Friendly staff the as well. I would definitely will recommend this location to others in the future.
Terri E | Overall Experience