There are several issues that management needs to know about. First of all, I found someone living in one of the rental units across from mine. This was a few years ago and management was quick to respond and they were not there the next time I visited my unit. My biggest complaint happened several years ago. I have rented from this facility for many years, at least 20 years. About 3 or 4 years ago, I tried to get into my unit and the lock had been changed. When I went to the office, they said that I must have lost my key. Finally, they realized that I had not been in my unit for several months and had entered my unit and changed the lock. What had happened was that the unit had flooded and caused a lot of damage to boxes sitting on the floor. I had to throw away many albums of memories. I did not try to get any monetary damages because they were mainly photographs, but still irreplaceable. I did not have rental insurance. I asked why they had never contacted me and they were calling a number that had been disconnected. They did not send me a letter or email. I would think if they were not able to contact me by a disconnected number, that they would have at least tried to email me or send me a letter and this information was in the computer. I had to throw many things away. I realize that a flood was not predictable, but I was upset that no one had tried to contact me. For the majority of the 20+ years that I rented from you, I was very pleased.
RENEE***** V | Overall ExperienceSelf Storage Units in Fort Lauderdale, FL, 33312
U-Haul Moving & Storage at Broward Blvd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
3' x 3' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $89.95 Per Month
1 Unit Left!
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Small
4' x 5' x 10'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $114.95 Per Month
-
Small
5' x 9' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $159.95 Per Month
-
Medium
10' x 9' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$244.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $244.95 Per Month
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$254.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $254.95 Per Month
Drive Up Storage
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Medium
10' x 9' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$239.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $239.95 Per Month
1 Unit Left!
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You sold all my furniture and personal items for $25 without allowing me the opportunity to speak with you since I was in the hospital and going through financial hardship. I have nothing now thanks to you. Im very scared I have no one that can help me.
Zoleila D | Overall ExperienceThe people from U-Haul told me that a 9x10 storage unit would be suffice for a 15 ft totally loaded truck. I spoke to three people at U-Haul customer service and I spoke to one person at the storage facility who agreed that it would be enough room. In the end it wasn't enough room and I had to rent another storage unit. As a suggestion you all should put how many square feet Each truck could take as well as the total square footage of each storage unit so people have an idea using math if it will be adequate. Patrice was extremely helpful, professional, kind and courteous and provided excellent customer service! Please let her supervisor know
STEPHANIE R | First ImpressionsYou guys need more people at the front desk in the afternoon
JASON S | Overall ExperienceThank for all services guy was a measing
savio j | Overall ExperienceConstant miscommunication. Was not described all the rules and had to deal with my storage being locked due to having the wrong lock on unknowingly because no one said it had to be a certain kind. When I moved out, no one processed it and I had to call and get it cleared up so that they wouldnt charge me hundreds for a unit I was no longer using.
Garrett S | Overall ExperienceI am very pleased with the customer service at this location. The staff is very professional and helpful. I would just recommend that when there is a long line to make it faster to have more employees available. Overall the location is great and I will recommend it.
LILA F | First ImpressionsThanks Really appreciate you much
David P | First ImpressionsExcellent customer service Team.
Shakira C | First ImpressionsService attendance were very professional and kind. I like that they kept asking about my needs and we’re so helpful to direct me on information and directions.
Giselle D | First ImpressionsIt's always a pleasure to do business with them anytime, I will be back as needed
NATHAN D | Overall ExperienceMr Wallace was very respectful. I had difficulty with the correct unit and pricing. The team went to make my move in successful. I am grateful for their compassion.
Albert A | First ImpressionsGreat customer service
MARIE B | Overall ExperienceGood customer
MARIE B | First Impressions