Charles was the bonus representative, I wasn't looking for. Helpful, shared other experiences, knowledgeable. Most of all professionally flexible. Add that to a friendly demeaner, and we have a successful visit and closed sale!
PAUL D | First ImpressionsSelf Storage Units in Fremont, NH, 03044
U-Haul Storage of Fremont
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Brentwood EZ Storage
131 Pine Rd, Brentwood, NH 03833 View Available Units
(U-Haul Neighborhood Dealer)7.4 miles from this location -
U-Haul Moving & Storage of Brentwood
32 Middle Rd, Brentwood, NH 03833 View Available Units7.5 miles from this location -
Hampstead Self Storage
52 Gigante Drive, Hampstead, NH 03841 View Available Units10.1 miles from this location -
U-Haul Moving & Storage of N Manchester
443 Hooksett Rd, Manchester, NH 03104 View Available Units15.0 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great and Friendly Employees
Gregory T | Overall ExperienceThey were never there during hours they were supposed toe and I ay by cash so I had many ate fees. Lus staff gave out my personal information when I had a restraining order on the person they gave info to
Wendy K | Overall ExperienceNone
Joseph H | Online Move Inthe person took good care of my needs
DAVID W | First ImpressionsI’ve been at Fremont storage for years. Not the ideal setup, but cheap. Prices have been raised, I think the last one made it too high. I told Stacy about a leak and she said she would tell the on-site guy about it so he could take a look. She didn’t. My unit was leaking and she didn’t even staple a tarp to the roof. Things kept getting wet, so I moved out. It took me longer than last month because of the rain. I got the feeling that as long as I was paying, everything was great for Uhaul. Well, I lost probably $1500 worth of stuff and I’ll have to feel clean some other items to save them. I think I should be refunded the last two months rent. Why am I paying rent if it’s leaking? If the issue was handled right away, I’m reasonable, I wouldn’t have left. Essentially, the purpose of that unit to me was to keep things dry. If it can’t be done, then I shouldn’t pay. It cost me a lot of time to move out. Look at the records, I was there many years before Uhaul came in. I do appreciate that my walkway was shoveled in the snow. Last year, I told these guys about water flowing over my lock from the roof. Again , these things happen… an ice jam. I think they were also slow to react to that situation as well. Fortunately., there was nothing coming inside at that time. I had a couple of instances where my lock was a block of ice. I had to return home for a propane torch to unfreeze it. I know it’s difficult to fix a roof during winter. This was in may. Where the water marks were before was where the water was dripping on move out day. I’m sorry that you guys didn’t react quickly enough for me to save my stuff. I would think you would at least process those refunds I requested. Good luck
Darryl M | Overall ExperienceVery simple process.
James O | Online Move InI have had a storage for the last 7 years and prior to that I had a small unit for 6 yrs. I would recommend your storage to anyone I knew was looking. You guys are the best!!
Peggy T | Overall ExperienceThe staff is the best ever!
Raymond M | Overall ExperienceCharles was wonderful to work with. He provided flexibility, kindness, and went well above what was required of him. Charles is truly a terrific man - a man that U-haul is lucky to have. I appreciated Charles so much, that I would be willing to talk to someone at Uhaul's Corporate office to brag about his determination and stellar performance. Thank you Uhaul and Charles for being so flexible and convenient to me in my move from STL to New Hampshire. To provide insight as to what Charles did, he worked with me and held my hand through the entire process of moving into the storage unit. He stayed after the closing time to help me, because I was coming from so far away. He was not afraid to call me to provide insight and work with my needs. He provided guidance and recommendations. Lastly, he was very kind and respectful.
Brandon G | First ImpressionsAll the staff are first class!
Leonard & | Overall ExperienceMost of the units (not necessarily mine) have very transition lips to get into the unit. It is very off and probably turns away a bunch or people. I saw some of the steps up into some unit over 1 foot tall which does not meet ADA compliance for egress to the public.
Justin F | Overall Experience