Nice helpful staff feels like your wanted and not just a number
MICHAEL R | First ImpressionsSelf Storage Units in Glendale, AZ, 85304
U-Haul Moving & Storage at ASU West
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- 4.5 Average Customer Rating
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I believe his name was Danny but he was very very helpful and nice he honestly made everything so much easier thank you!
VERONICA R | First ImpressionsHaving to constantly find an employee to unlock the doors for you is a major inconvenience. The problem of homeless people breaking in to this spots isn’t and shouldn’t be my concern when I’m paying you all to ensure the property is safe for my things. Impossible to move your own things after hours due to the simplistic pad lock method they blessed us with. To be clear I’m not blaming a single employee. Blame is placed upon Joe who consistently buys property in crime riddled neighborhoods so he can overcharge working people for a storage room. Billionaires like him keep us just poor enough to keep needing their services but won’t invest back into said community because rent prices are just low enough for him not to care about you. This review will be followed up with formal complaints to corporate management and consumer protection agencies if these security and access issues are not addressed immediately. Paying customers deserve reliable access, basic security, and accountability not excuses. Until meaningful changes are made, I cannot recommend this facility to anyone who values their time, safety, or property.
Brandon R | Overall ExperienceThe lady in the office did a great job
JAMES D | First ImpressionsGreat staff and company on 51st Ave and Cactus in Glendale!
Tommy J | First ImpressionsVery helpful and knowledgeable with everything I needed
HILARIO G | First ImpressionsVery happy with my total experience.
DAVID S | First ImpressionsThe people that worked there were very helpful and went out of there way to make sure I got everything I needed ! I have spent over 9000$ there and they made sure I had everything I needed ! Thank you very much, they are a credit to your business Vennesa thanks!!!
LANE A | Overall ExperienceVanessa is great in costumer service and friendly. Thank you.
Gustavo A | Overall ExperienceU-Haul was very nice and attended my needs I would refer some of my friends to them.
Mary C | Overall ExperienceThank you so much!
Carol H | Overall ExperienceKind, courteous and helpful. I had an excellent experience! Thank you!
Carol H | First ImpressionsThey staff is very nice and helpful thank you Uhaul on 51st Ave and Cactus Glendale Az
DIANA A | Overall ExperienceStaff are very considerate and helpful.
Magdalena N | First ImpressionsMy billing date was on the 11th. The unit was emptied on the 22nd of the month. When I inquired regarding a credit for the partial month, the staff informed me that U-haul does not pro-rate the billing. I was shocked. And the rent been raised by 50% since first renting the unit eight years ago.
Robert F | Overall ExperienceEl loca y instalacion fueron seguros y en una zona preferida para mi. La ubicacion fue facil de accesar, cargar y descargar mis muebles y cajas. Por las noches la instalacion y ubicacion obtienen suficiente iluminacion por fuera y adentro. El personal son attentos, communicativos y amables con el cliente. Yo recominedo este loca para futuro clientes.
MARICELA R | Overall ExperienceThey allowed my RV vehicle to park in a secure location overnight. It was very helpful for visiting family who had rented an RV and needed a place to park it. Convenient location near my home.
johnnie g | Overall Experience