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Enrique S | Overall ExperienceSelf Storage Units in Gretna, LA, 70053
U-Haul Moving & Storage at Oakwood
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Aiesha the manager is super!!! She has been there for a long time. I have had that storage since July of 2010 and she was there since then. She is an asset to your company!!!!
STEPHANIE C | Overall ExperienceThe employees have an excellent attitude
helena a | Overall ExperienceThe employee was very friendly and gave us all the information that we needed The service was excelente
helena a | First ImpressionsI didn't have any problems. My storage was clean . I took my things out I didn't see no rodents etc
Quiana M | Overall ExperienceIt was a quick and seamless checkin .. Thank you!
Sceon R | First ImpressionsThe supervisor does a out standing job
Calvin C | Overall ExperienceMy experience with U-Haul storage was bad only because of the elevator was down for over three months and I was charged knowing that the elevator was going to be down. I had to buy and purchase items that I didn’t need because I had them in storage and the only way you can go to get anything out of storage, but through the fire escape, which was a chance I was able to take once it was too high for me to be up there and unsafe mentally for me. Such a bad experience financially, emotionally and physically. Although I know it was not the employees of U-Haul responsibility to have a working elevator is on the company U-Haul corporate and the elevator company however I would like to be compensated for my inconvenience.
Ellis P | Overall ExperienceCustomer Service was the best yet… I would like to say Thank For Your Service.
Ellis P | First ImpressionsI woulda went somewhere else a big no for me and this UHAUL is higher than any Uhaul I ever been to. The place also had an elevator, which we had to wait. The workers was asking me to keep my truck there and come back in the morning because it was 7pm. Mind you I been patiently waiting to use the elevator because two people was in the unloading station and only two truck can go in. The storage is smaller and higher and this wasn’t the best service at all but I don’t know because the air was broken and I woulda got aggravated too!! The guys was awesome also.
Brandie L | First ImpressionsEvery time I used the freight elevator it wouldn't work or move with me inside of the elevator that's a safety hazard
MELODY R | Overall ExperienceExcellent
TROY M | Overall ExperienceStorage units are tiny. I was forced to get two units because of size. Both units were corner units where part of the wall was blocked off taking up the actual space. Making it smaller. I guess its the shape of the building but it doesnt make sense to pay for space that youre not using. Also the access hours are horrible. Being able to only access your unit during office is HORRIBLE
ALYCE D | Overall ExperienceThe manager were professional and a delightful person to work with, love her personality
Calvin C | First Impressions