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Aidan M | Overall ExperienceSelf Storage Units in Guelph, ON, N1H1C7
U-Haul Moving & Storage of West Speedvale
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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All around it was a good experience. The only constructive feedback we would have is when we were trying to scale down to a smaller unit there recently we found that process to be quite challenging otherwise we would have stayed longer. There was no waiting list for example, and the availability of the units on the website didn't seem to match the reality when we called. And we were advised to call frequently to check which was not very convenient. Otherwise the staff were very friendly and helpful & always willing to answer questions and give us hand and the facility was good.
Todd C | Overall ExperienceI found the facility to be extremely clean. The staff were also very professional, friendly and helpful every time I dealt with them. Thank you!
Corinne B | Overall ExperienceThe staff at the Guelph location make the whole experinece . The were also attentive, helpful, solved problems, and diligent. The staff at the desk, the truck handlers, and the cleanning lady in the storage are all amazing, give them raises! The actualy facility needs upgrades for ingress and egress. But the staff make the experince superior.
kathleen p | Overall ExperienceEmployees were making it feel like they thought I lied about renting a unit there. Even after providing all info and invoice. Came to my unit locked with.a normal pad lock, and the guy who came to unlock it was scoffing the whole ⏲️
Christopher C | Online Move InGreat inconvenience for pickup and also drop off, by being limited trucks at preferred pickup location and being full capacity at dropping off location, made us to loose so much time and energy as well as additional fuel cost driving to other places very far from already selected destinations.
SAJAD K | Overall ExperienceVery happy with the customer service and storage facility in general. Excellent value for the larger storage units.
Keith B | Overall ExperienceStaff was friendly and very helpful.
Nathan F | First ImpressionsThe online move-in was extremely appreciated but just wasn't executed like it outlined. There was an existing lock on the unit that we had to get front desk to remove, and then the rental lock that came with the unit was not provided in the unit so we had to go back to front desk to grab one. Otherwise, the staff was kind and helpful (but not quite friendly). Had it planned out exactly as described as completely self serve/independent, I would genuinely rave about it
SAMANTHA A | Online Move InBrandon is great!
NICOLE W | First ImpressionsHonestly, the last 2 years of my life has been horrendous. My physical health,mental health and financial health have talked. But I thank the good Lord for Brandon and I believe her name is Michelle for their kindness and their help. I dont normally post about storage because well its storage. But this particular uhaul has gone well above and beyond to take care of me a customer. They dont just show up and do their job. They treat you like family and work to find out the best solutions for your needs and lend an ear and a hand. I appreciate you guys and may God Bless you . Thank you doesn't seem like enough..but I truly appreciate all you have done.
Tanya D | Overall Experiencetop notch
JASON O | First ImpressionsThe workers are soo friendly and the air and place is soo clean and well maintained. Even though I am homeless I love that the cost is quite affordable for me.
Abygail O | Online Move In