Customer did not leave a comment.
PATRICIA D | First ImpressionsSelf Storage Units in Waterloo, ON, N2V1A1
U-Haul Moving & Storage of Waterloo
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wish they had a special for 3-6 months storage
Michel D | First ImpressionsExcellent service beginning to end
Paul C | Overall ExperienceThe staff was very helpful. My only issue was that I had trouble with the lock, but that was on me, not Uhaul. I will definitely go to this facility if I need further storage or truck rentals.
SELENE M | Overall ExperienceThe guy at the counter was amazing and so nice. I really liked him and I had a pleasant experience. He made things so easy for me, thank you
Jeannette H | First ImpressionsBrian and the team are great to work with.
Steven S | Overall ExperienceA lot of dampness in our unit due to cold winters and temp changes… some of our items were quite damp in storage. Not sure if there is a solution! Helpful team, safe storage. Thank you
Laurel P | Overall ExperienceUnit given was not one shown when booking reservation, wood floor in unit given will not work for what I am storing. However employee ensured me it will be resolved before item is stored. Which I hope so cause I will be screwed if that is not the case. Employees are very nice though.
GARRET G | First ImpressionsI really liked how they bundled the first month of storage into the van rental and even included the lock for the storage.
David M | First ImpressionsBrian has always been so helpful to us and we appreciate it very much!
gerhardt w | Overall ExperienceStaff were very helpful and accommodating.
TERRI M | Overall ExperienceThe U-Haul facility in Waterloo fully met our needs. Staff are great and easy to talk to. Will definitley be back for any future needs.
ANDREW T | Overall ExperienceWould like to be able to access the storage units any time.
TERRI M | First ImpressionsThe team members at 585 Colby are excellent in ensuring the safety and efficiency of the site. They are always polite and responsive, and this includes prompt snow clearing, allowing access to the lockers even on the worst of winter days. I have used U-Haul storage for many years because of the consistently excellent service and facilities. - Steve Prentice
Steve P | Overall ExperienceEvery 6 months the cost of the unit kept increasing making me seek alternative storage. The one I found was larger for half the cost.
Matthew F | Overall ExperienceOne of the customer service representatives did not seem to understand the process to obtain the license of additional drivers(s). I had to chase U-Haul to text the individual for the license at the last minute. It should have been done as suggested in the process guide.
GARETH H | First ImpressionsThe only thing I would say is the long wait when there’s no staff working on a Saturday they’re running around getting trucks and serving 10 people at once it’s not a good experience definitely need more staff on the weekend.
Caren C | Overall ExperienceBryan and the staff were very helpful and excellent to deal with.
Jeff W | Overall ExperienceI stick with U-Haul because I can rely on your excellent facilities and service.
Steve P | Online Move InStaff are super great and accommodating. Helped with all of my needs 10/10 will come back again
Scott B | Overall Experience