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Zainab C | Overall ExperienceSelf Storage Units in Hampton, VA, 23666
U-Haul Moving & Storage at Coliseum
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Storage Customer Reviews
- 3.5 Average Customer Rating
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The staff were friendly and helpful. This was an easy facility to use and very clean.
Robyn F | Overall ExperienceThe facility needs a floor plan map so when entering the building, you can see which way to go to find your unit vs walking the entire facility to find your storage unit. Also the large jumbo electric door to the back, facing walmart, does not close untill you press and hold for almost 1 minute. Something is wrong with the buttons. Otherwise, all good.
ROBBINS E | Online Move InThe girl with long hair I believe is very disrespectful and needs to learn how to talk to her elders. I'm 70 years old and don't appreciate the disrespect. I was promised a refund for the time left on my monthly rental and wasn't able to get it done. I used one week of my monthly rental. I live off a fixed income.
Marlon R | Overall ExperienceThe units' measurements are not as described. The estimations of how much a given unit could contain were off by orders of magnitude. Do not rent storage space here unless you want to overpay for less space than advertised.
Mary H | Overall ExperienceThe office closed early the day I arrived, there was no assistance in finding my storage unit and after finding the storage unit and realizing that it was up a flight of stairs, when I tried to cancel it all the numbers I called and got transfered to on those calls said there was nothing they could do. Another thing, when I rented the truck it allowed me to select that storage unit for a free month of storage and yet I couldn't even access the building until I paid for it. Overall ruined my experience with U-Haul and only wrote this review because every day since I've been getting both texts and emails from UHaul bothering me to write a review
Nathan D | Overall ExperienceA unit estimated to hold a two bedroom house didn't hold but half of my stuff
Mary H | Online Move InThe unit was very inconvenient. It was an upstairs unit that I didn't know. Also I got the run around about the unit. I was given unit B33 which was already taken. Then had to look around for another unit. It was awful even tho the staff was OK, the business was not!!!! I will never rent or suggest another storage rental from hear!!!!
LEELEMORE G | First ImpressionsLoved that it's next to Walmart in case I needed to put anything in my unit
cynthia k | Overall ExperienceVery friendly employees and went beyond assisting me with the appropriate unit needed
SHARON B | First ImpressionsGave me a free lock tysm and staff helped me move my stuff
Olivia m | Online Move InRented a small storage unit , holes in the walls, extremely dusty, no ceiling, covered my items up with large sheets of plastic, mice trap in there, no mice to be noticed, Very Reasonable prices, Very Convenient area, and uhaul trucks available as needed, Thanks
cynthia k | First ImpressionsThe only reason I wouldn't recommend is because you raise the price all the time, and tried to force auto draft by the signing of a new contract. I recommend you allow people to sign electronically because I live 4hrs away and couldn't pop in to sign it. Otherwise staff was EXCELLENT!!!!
ELIZABETH E | Overall ExperiencePass the Office looking towards Walmart, there ALWAYS SEEM TO BE A LOT OF GLASS AND NAILS. Yesterday l was trying to remove BROKEN GLASS WITH MY SHOE.
Lamartrice B | Overall Experience