Friendly staff. Very accommodating. I have no hesitation recommending them.
Ross M | Overall ExperienceCustomer Reviews
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Friendly staff. Very accommodating. I have no hesitation recommending them.
Ross M | Overall ExperienceOur storage experience was great until check out. When it came to checking out the management wanted 12days notice. Since I was 1 day short they said I had to pay for another month, even if I moved out that day. Then during moving out we had to pull up to the front to load a motorcycle safely into the uhaul. The female manager with the gauges kept coming out to ask how long we would be and that we were going to disrupt their customers. We were only out front for 30min to load and secure the motorcycle. In the meantime I unloaded the rest of our belongings from storage which was only a bike, skis, snow shoes, gun pack, bicycle rack and a tote of gear. This way we would be all moved out and not drive back and possibly damage the storage/trailer. She was very rude and confrontational. Not one customer even arrived there the entire time we were loading. Before checking out I asked if there was anything else to do, she said no. Then the next day I see a $12 charge to my account, even though she said they are not holding onto my card information. We were VERY unsatisfied by the way she handled our move out and think that she could have actually made it a nice experience by being friendly and understanding that we were being safe.
Laurie C | Overall ExperienceSpouse died in March. The customer service was incredible and manager empathetic. I appreciate all you did. Kristen Sandquist
Kelly S | Overall ExperienceWe rented for three years. I don’t think they should be able to raise the rate on you. That was the only frustration. Otherwise it’s a very good place.
Jeremy T | Overall ExperienceBest storage in the Heber Valley / Park City area! Highly recommend. They are organized, helpful and caring. A top notch climate controlled storage facility.
Maureen M | Overall ExperienceWe rented a unit for much longer than originally planned. I always felt safe there no matter what time I went. The buildings inside and out were always clean. I would highly recommend.
Donna M | Overall ExperienceIt's my 3rd time renting. The staff is always amazing and helpful. The units are clean, well lit and would recommend renting here!!!
Tiffany R | Overall ExperienceThe staff and facility are first class and would highly recommend Timpanigos Storage to anyone.
Scott J | Overall ExperienceThe staff is wonderful! The units are well maintained.
GLEN B | Overall ExperienceAll excellent except for some confusion over a mischarge to the account. Someone at the front desk insisted the credit (to reverse the mischarge) was also to my credit card. It never showed up which I tried unsuccessfully to explain to this person - twice. It appears to me the credit for the mischarge was only to my account - not also to my credit card. You can see this by how, after the final charge was taken to the account, there is a credit due to me. It was frustrating that the person at the front desk was so sure of herself all the while she was mistaken. Now you know. I would like the residual credit on the account to actually be sent to my credit card now. Thanks
Merrianne L | Overall ExperienceTimpanogos Storage is the very best, safest place if you need to store your possessions. My unit was climate controlled and well protected. I can't say enough good about Timpanogos Storage and I highly recommend it.
Pat O | Overall ExperienceChannel was great to work with and helped us with many recommendations since we are new to the area.
Brandon B | Overall ExperienceTHIS WAS A COMPLETELY POSITIVE EXPERIENCE, AND I HIGHLY RECOMMEND THIS STORAGE PLACE TO ANYONE WHO IS LOOKING FOR ONE IN THE HEBER AREA.
Mary E | Overall ExperienceWe have stored our items here for years, and have zero complaints. The Staff have always been extremely helpful and caring. We will use Time Storage in the future if the need ever arises again. A big THANK YOU to Shanel in the front office, she is the best.
Wright M | Overall Experience