Customer did not leave a comment.
William Scott C. | Overall ExperienceSelf Storage Units in Katy, TX, 77493
U-Haul Moving & Storage of Katy at Grand Parkway North
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $54.95 Per Month
-
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $54.95 Per Month
-
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $79.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $79.95 Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Katy
20435 Katy Frwy, Katy, TX 77450 View Available UnitsFew Rooms Left. Reserve Today!
3.1 miles from this location -
Saums Road Self Storage
19936 Saums Rd, Katy, TX 77449 View Available Units
(U-Haul Neighborhood Dealer)Limited Units Available.
3.3 miles from this location -
Americas Best Storage
20220 Morton Road, Katy, TX 77449 View Available UnitsFew Rooms Left. Reserve Today!
3.5 miles from this location -
That Storage Place Inc
1492 Woodcreek Bend Ln, Katy, TX 77494 View Available Units
(U-Haul Neighborhood Dealer)4.2 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It took 6 days to get an account closed out after telling the manager on-site, texting the manager on the 24-hour access message, closing out on line, calling customer service. Finally had to show up in person to get it closed out. Apparently they had the unit already cleaned out, a new lock placed on it but someone forgot to press ‘submit’ to close out.
Pamela W. | Overall ExperienceDid a great job I would come back
CAMERON N. | First ImpressionsI would comment but don’t want my storage unit to be destroyed
Brenda B. | First ImpressionsRude/unpleasant staff with absolutely no patience.. looks like they had a new girl there and she’s asking them for help w/ the look of confusion on her face, they’re brushing her off and speaking to her as tho she’s irritating them in front of customers. They provided a storage unit, on the 3rd floor, wayyyyyy to the back. I asked if they had anything closer near the elevator and she advised that’s all they had.. when I got to the 3rd floor with my first load, immediately off of the elevator were green tags for available units leading to the back of the bldg where my storage unit was. So she in fact lied about availability. And it’s supposed to be climate controlled, no air was circulating, through out the bldg, nor the elevator. I didn’t even bother going back to the office because I had already driven 15 hrs from FL. Neglecting to mention I couldn’t even return my vehicle in at the same facility where my storage unit was reserved. Uhaul sent me 15 min out the way to return my vehicle.
Shavonda B. | First ImpressionsStaff are all rude!! Maybe they’re understaff or just mean.
Oscar A. | Overall ExperienceI came in to rent a U-Haul storage unit was not explained any of the access information by the person who helped open my storage unit. I called and spoke to representative who told me that I could not gain access until the next morning at 8:00 AM due to the sliding door closing promptly at 5:00 PM on Sunday. Therefore, I had to leave all my personal belongings in the hall on the second floor because I was not able to get back inside the building to secure my items and lock the unit. An employee should have provided a tour of the property and showed how to properly utilize the sliding door and the after hours man door that nobody said anything about. Worst experience ever renting a storage. When I called this morning, another representative told me that I could access my unit from 5 AM until 10 PM! The inconsistencies of information provided on access times and lack of customer service in showing me how to use the key card to access the building are my issues and concerns.
Tanisha S. | First ImpressionsGreat service
JESSICA S. | Overall ExperienceClean hallway floors.
Ebony J. | Overall ExperienceI would have given an excellent as the status but I did have an issue with my security card at one point. But other than that, the staff was very professional and I definitely would recommend this place for storage and moving.
Nikki A. | Overall ExperienceOnly issue was there was initially, a misunderstanding in reference to a promotion/ special being honored. After the supervisor Kristina came in, the issue was then resolved.
TIMOTHY B. | First Impressions