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Brandi R | Overall ExperienceSelf Storage Units in Katy, TX, 77493
U-Haul Moving & Storage of Katy at Grand Parkway North
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Amber Kay, Kristina, Sterling, Martin, Karen, Jenn, Gary, Jordan and Jamal are ALLL AMazing!!!! They all helped me out so much.
Amber S | Overall ExperienceConsider taking partial payments so customers can avoid late fees. Get a friendlier staff.
Matthew L | Overall ExperienceWe had a good experience while setting up a storage rental. All staff was friendly, patient and professional.
PATRICIA G | First ImpressionsThe staff was very helpful
Maria R | Overall ExperienceI have used you call for 10 years and I am very pleased with their service stories and vehicles I'm very pleased with their help and their service
Maria R | First ImpressionsThe GM Kristine Ana Her son that works there is very rude he called me a b**** and she was very rude and had the audacity to come out of the office and say to me “ because what we not going to do is” attitude she was throwing pens around and being very nasty I would never rent from this one again. And I don’t think a mother and son should be working together.
Desiree L | Overall ExperienceComo siempre todo en perfecto estado
Manfred H | Online Move InThey should have more access perhaps 24/7
ALICIA A | Overall ExperienceI had these units for 3 years. Price just.went up but only a little bit i moved out.due to where I wa located now.
William S | Overall ExperienceGreat storage facility. Clean. Well lite. Secure
Germaine T | Overall ExperienceThe elevator is always break very inconvenient for me because my unit is on the three floor.
Loretta B | First ImpressionsThe young man did an excellent job accommodating me, especially after I share how I had such a horrific experience moving. He was very courteous. The customer service at the uhaul in Katy... 1633 ...location had exemplary customer service. I really appreciated it, after a long drive from East Texas. Thank you so much. I would recommend UHAUL definitely for anyone who ask me about my move. Even though it was some extenuating circle, I had a seamless transition in my move
Shiree T | First ImpressionsFor those walking their storage items in to the building it was inconvenient due to a big U-Haul truck parked right in front of the double doors and other cars parked on both sides of that, it was hard to get around with our carts of items to store them. Perhaps more doors are needed. Even after they were done unloading it the truck stayed parked there the whole time. Staff was great and check in was easy.
brandy s | First Impressions