Mark was very helpful and patient with me from. The first day I met him. I really appreciate his professionalism and his respectful way of interacting with me. Thank you for helping me thru a difficult time.- Ms. Cummings
SHANEIK C | Overall ExperienceCustomer Reviews
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- 4.5 Average Customer Rating
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Mark was very helpful and patient with me from. The first day I met him. I really appreciate his professionalism and his respectful way of interacting with me. Thank you for helping me thru a difficult time.- Ms. Cummings
SHANEIK C | Overall ExperienceMy experience was good. I feel as though management was accommodating for my needs. I hope others feel the same.
Joshua E | Overall ExperienceThis facility informed me on the day of the rental that they don’t have units available. They acknowledged the reservation but they said they sold out and to find another facility. Very unprofessional.
Bill E | ReservationLack of communication, waited over a year for my latch to be replaced on my storage unit, which to the date I moved out still hasn't been replaced there for there were times I couldn't access my unit or sometimes even secure it, as a business owner that had things stored in it cost me sales because I couldn't access them at times. I'm very disappointed with the service and lack of communication.
Tubular B | Overall ExperienceBest storage experience I’ve had, customer for 4 yrs (left because we moved). We used the temperature controlled units, they were great, I always felt safe accessing my unit, my items were kept in perfect condition and I never worried about my contents being damaged or broken into, no wired smells or pests, there was always a dolly or rolling cart to help move things from the unit to the car, just an easy and great set up. Our pricing felt totally reasonable and affordable for the unit size and service. Staff was always helpful. Highly satisfied!
Tim D | Overall ExperienceThey were very professional and knowledgeable of their storage facility. I will be using them again.
DAVID D | Overall ExperienceI have had wonderful help from the previous owners and staff,up to my departure on the stated day. Thank you all.
LENNOX B | Overall ExperienceThe best service and I would be recommending your facility to friends off mine.thanks
CLIFFORD C | Overall ExperienceThe staff were very friendly and accommodating. I would recommend this storage place to people.
Eriana P | Overall ExperienceGreat staff and great place to rent space.
Denis W | Overall ExperienceWould have continued our time with this storage facility but only moved out because we had to relocate.
Gustavo M | Overall ExperienceI am definitely satisfied with all the staff and the storage area. I highly recommend this place.
Stephen P | Overall Experiencethey have very bad communication with clients and are very inresponsible ... me personally. I do not recommend it, I had a very bad experience ....
Cesar M | Overall ExperienceMark was so helpful and accommodating, if we ever move back to Texas, we will definitely use their facility again.
Phil S | Overall ExperienceThe staff at Saums Road Self Storage has always been accomodating and professional. The facility itself is clean and well managed. Highly recommend this storage facility due to my experience.
Mike M | ReservationI don't use it.
Mary F | ReservationThe stuff where nice !!
Yessenia L | Reservation