Shawna and Carey (please don't judge spelling!) were fantastic throughout my tenure at the unit. They regularly kept me updated on the status of the units. When it came to the logistics and juggling of the move-out process, they were communicative and flexible at every step. I've been actively recommending the Krum location to friends.
CHRIS R | Overall ExperienceKrum Self Storage
2348 Mitchell Rd, Krum, TX 76249(From 380: exit FM156 Left on Jackson Right on Mitchell, 1 mile from Cemetery)
Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$134.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $134.00 Per Month
2 Units Left!
Drive Up Storage
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$119.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $119.00 Per Month
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$139.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $139.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkShawna and Carey (please don't judge spelling!) were fantastic throughout my tenure at the unit. They regularly kept me updated on the status of the units. When it came to the logistics and juggling of the move-out process, they were communicative and flexible at every step. I've been actively recommending the Krum location to friends.
CHRIS R | Overall ExperienceI LOVE Krum Self Storage! I've had multiple units with them over the past 13 years. They have always been wonderful. Great property, plenty of options for your storage needs, multiple unit sizes available as well as climate controlled units. Always clean. The staff is friendly and helpful, and is always able to accommodate our storage needs. I highly recommend Krum Self Storage.
ALLISON D | Overall ExperienceWill definitely use again when storage is needed
Neil S | Overall ExperienceI highly recommend Krum Self Storage. Shawna is a pleasure to work with, and can see to anything that you may need. You won’t be disappointed.
EDWARD H | Overall ExperienceNo additional details. Happy with service.
Jose G | Overall ExperienceDisappointed that I’m paid the full last month but did exit the unit several weeks early. Did not receive any money back in return. Also felt like the rates were pretty high.
Chassidi Y | Overall ExperienceEveryone in the office was so nice and friendly to work with. We were there for almost 3 years using 2 different sizes. Love the new doors they installed. So easy to raise and lower. We will definitely use them again for our storage needs.
MARK E | Overall ExperienceWe have had our stuff in the storage unit for many years. They went above and beyond to help us with the process of cleaning it out. Thank you so much.
Bart P | Overall ExperienceThe lady in the office was so nice. I had an outstanding balance and i really didn't have the $$$ to pay. She talked to her boss and she told me i was good ,not tho worry about the bill anymore ans to please just pay it forward which i intend to do. I also intend on paying them back cuz they really helped me when they didn't have to.
Gerardo T | Overall ExperienceCasey was such a pleasure to work with and provided exceptional customer service. Actually refreshing... rare these days to find such a dedicated professional, that exhibits pride in their workplace, paid attention to the smallest details to make sure my needs were met, has great manners, and made me feel like I was a valued client.
Donna G | Overall ExperienceCasey and her team operate a first class business. They were very helpful during the stress of moving and helped things go smoothly. Thanks so much
John M | Overall ExperienceWe called Krum storage on short notice and was met with friendly and helpful staff, who accommodated our storage needs. Could not have asked for a better experience.
Ann-Sophi C | Overall ExperienceThey have decided to continue charging my card for 4 months after moving. Have acknowledged that they screwed up and keep telling me they are waiting on accounting or the owner before giving my money back. Now, they won't answer my calls either. I am disgusted with the incompetence of this property who can't have someone at the office regularly or even answer the phone while robbing people and making excuses. Small claims court my be my only option at this point.
MICHAEL P | Overall ExperienceExcellent experience and wonderful staff!!
ANDREW R | Overall ExperienceKasey was very friendly and attentive to my needs. I would reccomend her u-haul to anyone. not only did we have a space but she took care of us with a trailer for our move. thankyou
Paul S | Overall ExperienceThe manager (Casey) of the storage facility was a pleasure to work with.
KENNETH R | Overall ExperienceThe young lady, Kasey that runs the office is very nice and helpful. If I need storage again I’ll definitely come back to here.
Michael S | Overall ExperienceNot only was my vehicle safe and secure, the cost was reasonable. Staff was courteous and knowledgeable.
Diana U | Overall ExperienceCassie is awesome. She is a gem to your company. Been there 3 years and she was by far the best!!!!
DONNA S | Overall Experience