Austin was very friendly had great customer service skills explained everything really well great job!!!
Michael G | First ImpressionsSelf Storage Units in Lakewood, CO, 80228
U-Haul Moving & Storage of Green Mt
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Indoor Storage
Storage Customer Reviews
- 4.0 Average Customer Rating
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I’d give a 10 star rating if I could! Your staff is beyond excellent! Issac, Dylan and Austin have always gone above and beyond to help me during my 2 years using this facility, at this location. (Cedar and Alameda). They all deserve a raise!
LOUANN G | Overall ExperienceThis review assumes I just moved in. I have been a customer at this location for 7 years. Your website would not let me pay my bill online hence a phone call, which generated this review. Your customer service online is faulty. I still need to pay bill online NOT using an app on a cell phone. Aside from that, I have nothing to review
Frank B | First ImpressionsLoved my experience definitely recommend the employees are so nice .
Jessica L | Overall ExperienceThe staff is amazing! They accommodated me during a very stressful move. Very helpful and very nice
WENDY M | First ImpressionsAustin was great. Extremely helpful, friendly, thorough to make sure we got all our moving day needs addressed completely. We were impressed that one staff member running the whole truck/storage/retail/propane operation managed to help us, plus 3-4 other customers in an effective way. Thank you Austin!
JUSTIN C | First ImpressionsIsaac was amazing! He made a stressful move a little easier by being accommodating and professional. He truly is a valuable employee to have working for U-Haul. Thank you Isaac for being a great person!
Don L | First ImpressionsDashawn was extremely helpful and kind!
Kera M | First ImpressionsU-Haul has been a life saver for me, I never once had to worry about the safety of my belongings. The staff was always helpful and available when I needed anything at all. When I move in the future I intend on using them again!
Preston M | Overall ExperienceThe storage unit was clean and ready. Only complaint is we have the corner unit where the mud collects - moving in and out with dollies was a bit more difficult, but we were still able to do it!
BRIANNA P | Online Move InThe hours where not always useful as I needed in sometimes after hours but the staff was very helpful and right there when I needed something
John B | Overall ExperienceThe one guy that works there outside is fine. He’s fast moving. It’s not the people. It’s U-Haul itself with weird and outdated administration. The van itself is great for moving. But I would not recommend the storage situation that comes with a one way drive. I was charged twice for what was supposed to be free. Was given NO direction ahead of time with how to deal with that. The website said they were open until 7, but only open until 5pm! You have to go to the front desk to get a key to get into your unit. I was practically yelled at for not following rules yet they did not give me any ahead of time in terms of how the locks work. Then the website says there is a gate when there’s no actual gate. Every time you go there they hassle you about what or if you owe the next month. It’s just a very outdated system.
Terry S | Overall ExperienceStaff were very friendly and helpful. Space was just what I needed. I'm so glad that I chose this UHaul location.
Katherine J | Overall ExperienceI was happy with the space. The UHaul staff have been very friendly and helpful. Whenever I need help, they are right there helping and saying they can help again anytime I need them. They are the best!
Katherine J | First ImpressionsCould not have been a better experience. Manager Dillon is on top of it. Real pleasure working with him. You are fortunate to have him. I come from an operating audit background. I don’t mince words good or bad. Rich
Rich M | Overall ExperienceNo comment at this time
Bernhard K | First Impressions