Excellent customer service and clean facilities!!
LILIANNA K | First ImpressionsSelf Storage Units in Langley, BC, V3S6K4
U-Haul Moving & Storage of Langley
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkMary Grace was and is a wonderful representative of U-Haul and highly commended in her work ethics and excellent customer service!! She is very personable and diligently follows up when necessary! I will always recommend her and will surely be dealing with her in the future!!
LILIANNA K | First ImpressionsSince the new owners took over the rent was increased constantly. Very greedy
south s | Overall ExperienceTThere was no light bulb so it was dark while trying to work in the storage space. The staff on site were great. The people who answer the phones are often difficult. One fellow had a very poor command of English, so I came away very unsure about his answers. I asked when we had to vacate the unit and he just said "eleven". I asked whether that was a.m. or p.m. He didn't seem to understand that. Then it seemed he meant the 11th of the month but he couldn't communicate when on the 11th.
Greg H | Overall ExperienceI felt it really hard to deal with the staff in the office. Either in person very unpleasant to talk to or on the phone very rude if you can get through. Put you on hold all the time and forget about the call.
STEPHEN T | Overall ExperienceI think there’s some confusion between what’s online and promotions versus independent U-Haul locations Not doing the same promotions. Causes additional stress, anxiety, and disappointment.
Stefan R | Overall ExperienceVery kind staffs.
HAYONG S | First ImpressionsStaff very polite and helpful
James B | First ImpressionsAmazing service
Kerel O | First ImpressionsSima was excellent and professional
TOMMI K | Overall ExperienceStaff appreciation went down significantly from initial move in. Rate kept going up frequently and as a loyal long term customer would expect to be treated as such but no new customers received better benefits. Would not recommend to anyone.
Randal H | Overall ExperienceI am very pleased with your customer client relations service it is impeccable and the staff is very pleasing to speak with. This is a very good experience so far
Teresa Z | First Impressionsbugs and mice into your things had to clean everything before taking stuff home. . almost 2yrs rental and no break on charge with 1 cabinet to dispose expensive charges will not use again or recommend
MARIZA G | Overall ExperienceI have been going to this facility for many many years!! Recommend highly
andree t | Overall Experience