Rented a 5x5 unit was great at 1st Until I noticed the top cage bent and pulled back and bolts removed indicating they shut cameras off and let people damage my stuff..... The purpose is to protect and secure with lock..this location was a different story. Cheers
MICHAEL M | Overall ExperienceSelf Storage Units in London, ON, N5W5E1
U-Haul Moving & Storage of London
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Helpful friendly and always willing to help
Silvana S | Overall ExperienceFriendly staff and very nice
david s | Overall ExperienceEverybody seemed quite nice the one person stood out as incredibly helpful and kind. Her name was Fatima.
Jeffrey H | First ImpressionsVery helpful and friendly
Mark K | Overall ExperienceLittle expensive but overall good and easy to use
STEPHANIE B | Overall ExperienceI moved my stuff out and gave 16 days notice and still had a payment cone out of my bank account which su ked as I was left with nothing in my account and a couple bills did not get paid due to insufficient funds ..then call and I get attitude because they were busy and probably forgot to finish closing out my account on the computer...but also they took out $171.79 and only refunded me $160.49... I guess I had to pay extra because I inconvenienced them ??... I have almost always used clarke road uhaul to rent trucks and first time renting a storage unit and now the last time ....usually a friendly place until you cancel when they are having a busy day...and they forget...my fault for giving them my business I guess
RENE S | Overall ExperienceSuperb customer service!
Umar A | First ImpressionsI had issue with the trailer the door keeps opening I had to buy lock to close it
Anis R | First ImpressionsThank you to the staff Stella and Fatima. They made the process so easy
Vickyann M | First ImpressionsStaff was great
Norm A | First ImpressionsI was grateful to see Fatma, a supervisor and now Franchise manager of the Clark Road facility. The Only “Tripping-up” problem I experienced at U-Haul was the fact that it appears the truck I was first Offered showed overfilling in both the engine and transmission. This may not matter in a short local Trip 20 to 40 miles (at max rural road speed limits) within city limits, but could lead to compression ring problems in the engine and transmission seal leakage problems for distances in excess of 500 miles of highway driving. These two overfills could be resolved by carefully draining engine oil while checking the level and pumping some transmission fluid out using a ciphoning pump up through the filler neck then checking this level also. But then there is no comment blog for technicians or mechanics, so administration gets an A+.
ARTHUR G | First ImpressionsEvery staff member helpful and professional.
KAREN S | Overall ExperienceI will fully recommend this storage, it’s accomodating and staffs are approachable..
Anita M | Overall ExperienceU-Haul at Clarke rd attendants are always very helpful and friendly.
KAREN S | First Impressions