Picking up the U-Haul truck in Fresno was simple and professional. I spoke with the manager Keith and he helped me setup a return location for the truck I rented. I arrived to the drop off location at Arapahoe in Los Angeles and the manger Maria was very unprofessional and rude!!?? My drop off was at 7:15am. I was there at 6:30am before Maria and anyone except an other worker that had took the keys to the truck and parking it to check it in at 6:58am. Maria took two customers that came in after me that made me wait past my 7:15am drop off time. Maria then tries to charge me for an extra day on the truck rental? I then called U-haul customer service and they looked into everything and had her reverse the charge while I waited. Maria was very upset and confrontational?? I have been using U-Haul for around 40 years and will continue due to the overall ratio of people at U-Haul were great!
Raoul V | Overall ExperienceSelf Storage Units in Los Angeles, CA, 90006
U-Haul Moving & Storage of Downtown
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
4' x 10' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rate:
- $159.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
4' x 10' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 7th Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
4' x 10' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 6th Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rate:
- $174.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 7th Floor
- Street Level
- Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Medium
6' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 5th Floor
- Street Level
- No Climate
- Rate:
- $194.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
6' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 4th Floor
- Street Level
- No Climate
- Rate:
- $194.95 Per Month
-
![Example storage unit layout]()
Medium
6' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 3rd Floor
- Street Level
- No Climate
- Rate:
- $194.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- 4th Floor
- Street Level
- No Climate
- Rate:
- $244.95 Per Month
1 Unit Left!
Storage Lockers
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![Example storage unit layout]()
Small
5' x 5' x 5.5'- Rate:
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$119.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $119.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
-
$119.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rollup
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 5.5'- Rate:
-
$124.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $124.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 5'- Rate:
-
$124.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Swing
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Small
5' x 6' x 5.5'- Rate:
-
$124.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $124.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 6' x 5.5'- Rate:
-
$129.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $129.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff here was very patient with me. When there was an issue, they addressed it. I will definitely use them again as need/suggest them to a friend. I apologize for my frequent late payments. When I paid my bill/the lock was removed immediately. A Special Thanks to Maria & her Team!
La S | Overall ExperienceI have been using storages for years. I recently had a public storage and a Derels Mini Storage. I rented a U-Haul truck this week from Fresno to LA. All went well but when I got to my truck drop off destination it was a problem! I set up the return for the Arapahoe Los Angeles location with the Fresno U-Haul truck pick up with the manager there named Keith. He was very helpful and we chose the Arapahoe location to return the truck. I then drove to LA and emptied the truck. I then called the Arapahoe location the night before stopped and spoke to the manager there Maria Cash. She said that all is well to return there. The next day I arrived early at 6:30am because my drop off was at 7:15am. When I arrived a man took my keys at 7:00 am sharp and backed the truck in. I approached the desk and “Maria Cash” was just in the worst mood and had a very bad attitude?? She did help me with getting a new storage rental unit after making me wait for two other customers that I was in front of?? Anyway the bottom line is that after she made me wait after all of them she said now I was past my delivery time and that she is taking an extra day out of my deposit. I noticed a weird I professionalism so I had u haul customer service on the line the whole time for one hour! U-Haul customer service was very professional and after reviewing all the details customer service was not going to allow this location to do this to me. Thank goodness! Well customer service lady had Maria reverse the extra charges. However I was there for over three hours. Maria said that she would send me a receipt to my email showing the correct charges but after two days I still did not receive my final receipt email? So I have been using only U-Haul the name my family has always trusted. I do need a storage unit again but I’m not sure if I trust U-Haul after this!? Customer service did reinstall my faith in U-Haul but my wife is very upset in how I treated for NO reason. This is one of the worst times in life I have been treated so badly as a customer that has paid in full for services. Thank you
Raoul V | First ImpressionsMaria was always great! Thank you!
BAILEE Y | Overall ExperienceThe worst storage place ever it reeked of urine as you walk in which was disgusting the storage unit that I had was guarded by a regular fence wire were everyone can see your items so very very tacky and ghetto. I will NEVER use U-HAUL again.
THERESA G | Overall ExperienceSlow Elevator…
Darwin W | First ImpressionsChris provided me an outstanding customer service 😁 He is polite, friendly and at the same time professional. And he's Spanish is perfect!!! THANK YOU CHRIS!!!
DOLORES N | Overall ExperienceI want to say for the record Ms Maria Cash and her staff are the most professional, friendly and helpful U-Haul associates I’ve had the privilege to work with in the state of California. Ms Cash took the time to explain throughly the procedures of using the storage the hours of operation, the security of facility and contact information if needed. The facilities are immaculate and all the storage area were spotless. Ms Cash facilitates her operation in a manner that would make any organization proud. Ms Cash takes extreme pride in her facility, it can’t go unnoticed that she works extremely hard to make her U-Haul facility the best in LA and the state of CA. I recommend Ms Cash be promoted to a higher leadership position with more responsibility, she is a born Leader. Ms Cash represents U-Haul with pride, honor, loyalty and class. In the future I personally will only use Ms Cash’s facility and recommend Family and Friends to use her as well. I really appreciate all she did in making my move an AWESOME experience.
STEVEN J | Overall ExperienceI always enjoy this storage unit. Ms. Cash & her staff are 10 out of 10!!
Kasheika F | Overall ExperienceDude at the front was super friendly and helpful. The only issue is the price for a small storage is a bit expensive.
Henri O | First ImpressionsMe atendió Chris. Muy eficiente educado y respetuoso y en mi idioma. Gracias Chris!!
DOLORES N | First ImpressionsThis is the second time that I moved and it was the worst experience with just major chaos I had ever had to deal with both times I’m done with Uhaul.
THERESA G | First ImpressionsThe elevator was not working for a long time I wan unable to access my Irma don’t this because I had a unit on the very top floor and it was impossible to bring things back down . I had to pay hundreds just to get guys to take things up the stops that are very narrow . The staff is not the problem the facilites maintenance is
samy s | Overall ExperienceI have enjoyed storing my items there. Prices and cleaning was excellent.
Kevin B | Overall ExperienceAll employees at this Arapahoe location were fantastic, but Maria is outstanding! She deserves a raise, and a paid vacation, she is a very hard worker, and a beautiful person! Whoever hired her made a great decision! Stay blessed! Tracy Baumberger 323-500-6635
TRACY B | Overall Experience