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TYLER K | First ImpressionsSelf Storage Units in Los Angeles, CA, 90006
U-Haul Moving & Storage of Downtown
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Storage Customer Reviews
- 4.0 Average Customer Rating
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U-haul, At Water Village, conveniently located right off the five freeway next to L.A. River. I really enjoy the atmosphere at this location. Angel, is a gentleman who runs a tight ship yet is relaxed. Which is what sets the tone for his place. The whole team is knowledgeable yet efficient. Luis and Angus team "L.A." located by USC are also very personable people. I love this company and its culture they really grasp the concept of community leadership in this field. Great work!
MALIA L | First ImpressionsI appreciate the staff’s conduct and professionalism is outstanding.. thank you all
leonel m | Overall Experienceolder storage unit - price increases every year - area surrounding is not great - you guys removed/updated the old doors but never said anything - elevator is old
LINDA Q | Overall ExperienceThe employees/african American where acting kinda funny and forgot to give me my contract so idk but something was off w the employesss respectfully SS
EDGAR R | First ImpressionsI had my belongings stolen after I was given a date to pay my storage unit which I had been paying on for over 3years..store manager Maria Cash 1836 Arapahoe st. Los Angeles Ca
Corey G | Overall ExperienceEveryone was very hospitable and kind to me yesterday (5/21/26) upon moving into my storage. I also really appreciate how knowledgeable everyone was. Thank you to the folks at the Arapahoe location!
NEHEMIAH R | First ImpressionsEverything was great, the only issue I have is that the elevator was incredibly slow. As my unit was on the 6th floor, standing in or waiting for the elevator took up the majority of my loading/unloading time.
Wein H | Overall Experienceshort use but everything was great
JASON L | Overall Experienceexcellent customer service, I was recognized on sight and appreciated the assistance during an extremely difficult time.
LAVERNE K | Overall ExperienceMaria Cash was/is so helpful and she keeps the front area tidy as well.
Schaharzad P | Overall ExperienceMy entire U-HAUL adventure was a nightmare, but the last 2 fatalities attempted to correct the errors.
Dominique B | First ImpressionsVery Professional... Great Costumer Service
SILVESTER C | Overall ExperienceManager at location was rude and non helpful initially. I felt bullied having the manger confront me about the customer complaint I filed against her.
DARNELL R | Online Move InI had a wonderful experience even though I came into some financial difficulties Maria the manager was completely understanding and helpful and worked with me. I appreciate the staff and would definitely recommend friends and family to rent here.
Guillermo F | Overall ExperienceThey helped me out with whatever I need really appreciate everything they did.
Artis C | Overall ExperienceChris and Maria at my facility was awesome and helpful.
Frances G | First Impressions