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Xochilt G | Overall ExperienceSelf Storage Units in Los Angeles, CA, 90006
U-Haul Moving & Storage of Downtown
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
4' x 10' x 8'Miscellaneous Storage
Size Guide- Rate:
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$164.95
Per Month
- Interior
- 6th Floor
- Street Level
- Climate
- Chainlink
- Rate:
- $164.95 Per Month
1 Unit Left!
Storage Lockers
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![Example storage unit layout]()
Small
5' x 5' x 6'- Rate:
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$119.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rollup
- Rate:
- $119.95 Per Month
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U-Haul Moving & Storage of Atwater Village
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U-Haul Moving & Storage of Inglewood
964 S La Brea, Inglewood, CA 90301 View Available Units7.3 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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She was very kind , patient and helpful
VERONICA H | First ImpressionsThe elevator was broken and no plans to be fixed. The staff that I spoke with did not understand me very well and didn’t speak good English.
Nycholas M | Overall ExperienceThe Manager Maria was extremely helpful. Kudos to her and her team!
CATHERINE R | First ImpressionsI left this facility within days of moving in due to the manager, Maria Cash. Even though I was given a free month due to my one way U-Haul rental from Nevada to California. This women was so horrible to me, charged me money I shouldn’t have been charged for, called me prejudicial names, and allowed her staff to tell me whatever they wanted to that eventually landed me with a $500 bill. I immediately moved out of an extremely overpriced, unsecured, and ridiculously small rental units. The walk way to even get to my unit was so tight that I couldn’t get my couch down it. Anyone could pull your things through the chain link fences separating your unit from there’s. I obviously valued my items enough that I moved out of a free storage.
HAYLEE B | Overall ExperienceOverall I had a wonderful experience and my rental was done in a very professional and timely manner.
Lamar A | First ImpressionsThe storage unit is a great size. Great staff.
DEREK F | First ImpressionsElevator didn’t work for over a year. I was on the 5th floor. That’s a problem, so I decided to leave.
Jiri R | Overall ExperienceThe elevator doesn’t work and I had to unload my things from the fifth floor. This elevator has been unusable for over a year very poor maintenance.
oswaldo c | Overall ExperienceThe manager and the staff are friendly, communicative and helpful. But the outstanding issue of the elevator not currently in operation is the biggest issue for me. I’m glad I’m only on the 3rd floor. But I can’t imagine being on the top floor and having to move your belongings up & down the stairwell. Other than the elevator this facility is great hands with current management.
Bryan B | Overall ExperienceThe storage bathroom was often unclean and I had to request it be cleaned before I could use it or didn't use it at all. There is no AC or Heating in one area of the storage facility where my storage was located on the 1st floor, which made being in there very uncomfortable and unbearable. Upon move-out the garage like door to the storage dock wasn't working, so my movers had to work extra had and long to wheel all my stuff out on a cart to a side door on the other side of the storage facility. The manager needs Customer Service training in dealing with customers, she never smiles or greets anyone first and she makes visitors or customers feel unwelcomed with her demeanor. She would make a good manager, if she improved on these things, because I believe she works the best she can with the insufficient skills she has. I like her personally, but I think she lacks professional skills and character, which she can improve on. And, they changed to Access hours from anytime during business hours to only 2 hours at at time visits-leave-comeback-leave, etc., which was not what I agreed to when I rented my storage unit. Also, the storage I rented had mosquitos which ate me alive almost whenever I was in it. I wouldn't recommend this storage to anyone, until they fix ALL the issues I stated in this feedback.
Lisa M | Overall ExperienceElevator never work, roaches everywhere, door to the unit close and nobody to help access.
FELIKS S | Overall ExperienceI am deeply disappointed with my experience at the U-Haul location in Downtown Los Angeles, situated on Arapahoe Street. I have been a valued customer since November 2023, occupying a unit there. However, I encountered significant inconvenience during the move of my belongings up five flights of stairs due to the elevator being inoperable. This forced me to discard all of my furniture as the mover was unable to transport the heavy items up and down the stairwell. Upon returning in October 2024 to retrieve my belongings from storage, I discovered that the elevator remained out of order. Despite this ongoing issue, I have not received any compensation for the inconvenience caused. Furthermore, I have not been offered any courtesy measures by U-Haul. My overall experience at this location has been profoundly disappointing.
Brandon W | Overall ExperienceThe manager at this location goes Above & Beyond! 10 Star service!
shawn f | Overall ExperienceYes I would recommend my experience was smooth & staff was very helpful.
micheal l | First ImpressionsAll though my experience was fairly good, this storage unit had elevator problems all the time. The elevator is always broken which means when I needed to move things in or out I have to climb 3 flights of stairs.
JAMES W | Overall ExperienceMaria Cash is a terrible manager. She is a liar and she try’s to intimidate you with false threats of your belongings. She gives out false information in hopes you will not do your research & catches an attitude when you find out that she made up the information to get you to stop asking questions. The elevator has been out for almost 2 years now with no date on repairs in site . This is an inconvenience giving the fact that my storage is on the 5th floor . This is literally the worst experience I’ve ever had with a storage unit . I would absolutely not recommend this U-Haul location. It is not worth the headache that you will encounter when dealing with the management Maria cash . All of the other staff seem to be nice but I can tell even the staff do not like her ways but they need employment and have to deal with her . I give this location a 1 star and Maria cash a 0 . I hope you guys take in consideration of the people you have running your business cause Maria cash is a sad excuse for a manager.
Qyiim M | Overall ExperienceExcellent service, i was very satisfied
ALI M | Overall ExperienceMany issues with physically accessing my unit due to the elevator constantly being down and, doors that were built on top of my initial unit doors. I had to break my couch to get it out of my unit because the doors they put on were smaller than when i moved it so the couch would not come out. Luckily i was throwing it out anyway. When i first rented the unit, the door was not properly aligned with the lock. I was told to lift the door with one hand and place the lock on and secure it with another. The man working at the time pinched my arm and told me to work out. I had so many issues with renting here and it felt pretty impossible to get a hold of anyone here. I would not recommend renting here and i am very glad that i was finally able to move out.
TIANA B | Overall Experience