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marcos d | Overall ExperienceSelf Storage Units in Los Angeles, CA, 90006
U-Haul Moving & Storage of Downtown
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
4' x 10' x 8'Miscellaneous Storage
Size Guide- Rate:
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$159.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Chainlink
- Rate:
- $159.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$174.95
Per Month
- Interior
- 5th Floor
- Street Level
- No Climate
- Rate:
- $174.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Medium
6' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 5th Floor
- Street Level
- No Climate
- Chainlink
- Rate:
- $194.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Storage Lockers
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![Example storage unit layout]()
Small
5' x 5' x 5'- Rate:
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$124.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Swing
- Rate:
- $124.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The elevator was not working for a long time I wan unable to access my Irma don’t this because I had a unit on the very top floor and it was impossible to bring things back down . I had to pay hundreds just to get guys to take things up the stops that are very narrow . The staff is not the problem the facilites maintenance is
samy s | Overall ExperienceI have enjoyed storing my items there. Prices and cleaning was excellent.
Kevin B | Overall ExperienceAll employees at this Arapahoe location were fantastic, but Maria is outstanding! She deserves a raise, and a paid vacation, she is a very hard worker, and a beautiful person! Whoever hired her made a great decision! Stay blessed! Tracy Baumberger 323-500-6635
TRACY B | Overall ExperienceShe was very kind , patient and helpful
VERONICA H | First ImpressionsThe elevator was broken and no plans to be fixed. The staff that I spoke with did not understand me very well and didn’t speak good English.
Nycholas M | Overall ExperienceThe Manager Maria was extremely helpful. Kudos to her and her team!
CATHERINE R | First ImpressionsI left this facility within days of moving in due to the manager, Maria Cash. Even though I was given a free month due to my one way U-Haul rental from Nevada to California. This women was so horrible to me, charged me money I shouldn’t have been charged for, called me prejudicial names, and allowed her staff to tell me whatever they wanted to that eventually landed me with a $500 bill. I immediately moved out of an extremely overpriced, unsecured, and ridiculously small rental units. The walk way to even get to my unit was so tight that I couldn’t get my couch down it. Anyone could pull your things through the chain link fences separating your unit from there’s. I obviously valued my items enough that I moved out of a free storage.
HAYLEE B | Overall ExperienceOverall I had a wonderful experience and my rental was done in a very professional and timely manner.
Lamar A | First ImpressionsThe storage unit is a great size. Great staff.
DEREK F | First ImpressionsElevator didn’t work for over a year. I was on the 5th floor. That’s a problem, so I decided to leave.
Jiri R | Overall ExperienceThe elevator doesn’t work and I had to unload my things from the fifth floor. This elevator has been unusable for over a year very poor maintenance.
oswaldo c | Overall ExperienceThe manager and the staff are friendly, communicative and helpful. But the outstanding issue of the elevator not currently in operation is the biggest issue for me. I’m glad I’m only on the 3rd floor. But I can’t imagine being on the top floor and having to move your belongings up & down the stairwell. Other than the elevator this facility is great hands with current management.
Bryan B | Overall ExperienceThe storage bathroom was often unclean and I had to request it be cleaned before I could use it or didn't use it at all. There is no AC or Heating in one area of the storage facility where my storage was located on the 1st floor, which made being in there very uncomfortable and unbearable. Upon move-out the garage like door to the storage dock wasn't working, so my movers had to work extra had and long to wheel all my stuff out on a cart to a side door on the other side of the storage facility. The manager needs Customer Service training in dealing with customers, she never smiles or greets anyone first and she makes visitors or customers feel unwelcomed with her demeanor. She would make a good manager, if she improved on these things, because I believe she works the best she can with the insufficient skills she has. I like her personally, but I think she lacks professional skills and character, which she can improve on. And, they changed to Access hours from anytime during business hours to only 2 hours at at time visits-leave-comeback-leave, etc., which was not what I agreed to when I rented my storage unit. Also, the storage I rented had mosquitos which ate me alive almost whenever I was in it. I wouldn't recommend this storage to anyone, until they fix ALL the issues I stated in this feedback.
Lisa M | Overall ExperienceElevator never work, roaches everywhere, door to the unit close and nobody to help access.
FELIKS S | Overall ExperienceI am deeply disappointed with my experience at the U-Haul location in Downtown Los Angeles, situated on Arapahoe Street. I have been a valued customer since November 2023, occupying a unit there. However, I encountered significant inconvenience during the move of my belongings up five flights of stairs due to the elevator being inoperable. This forced me to discard all of my furniture as the mover was unable to transport the heavy items up and down the stairwell. Upon returning in October 2024 to retrieve my belongings from storage, I discovered that the elevator remained out of order. Despite this ongoing issue, I have not received any compensation for the inconvenience caused. Furthermore, I have not been offered any courtesy measures by U-Haul. My overall experience at this location has been profoundly disappointing.
Brandon W | Overall Experience