We started renting a space when the location opened. We've rarely encountered any really helpful or great employees. Most of the time, the staff has seemed bored or hard to find. We often have to wait at the counter for someone to come help us, which is odd because it's not like there have been trucks or other things to keep them busy. For storage, there are two sections. We've had a room in both. The new section is extremely inconvenient as there are no close ramps to the entrance to wheel up carts or dollies to move stuff. There are never any carts in that section, so anytime we wanted to move anything, we had to go to the older section to get a cart. Then it was hit or miss if the door was open because our code didn't work on that side. If it wasn't open, it was difficult to find staff around. This would cause a quick 5-10 min trip to last 30-45 minutes just waiting or looking for carts. Homeless has always been a problem, but the last year or so has been worse. Everytime I've gone there, there are numerous homeless people living out of their units. They especially like the rooms on the far end as I see them take turns going from the room to the empty field next to the location. Animals are frequently in and around the storage as well as they use they hog the carts so none are available. Lastly, the parking lot is a mess. It appears that there is some remodeling happening now and I hope that the parking lot is one of them. It's filled with pot holes uneven surfaces, so I hope that is something that will be addressed.
Stephanie M. | Overall ExperienceSelf Storage Units in Mesa, AZ, 85205
U-Haul Moving & Storage of East Mesa
Services at this Location:
Features Available at this Facility :
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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1.4 miles from this location
U-Haul Moving & Storage at Leisure World
457 S Higley Rd
Mesa, AZ 85206Limited Units Available.
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2.4 miles from this location
U-Haul Moving & Storage at Falcon Field
1614 N Higley Rd
Mesa, AZ 85205Limited Units Available.
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4.1 miles from this location
U-Haul Moving & Storage of Central Mesa
2947 E Main St
Mesa, AZ 85213Few Rooms Left. Reserve Today!
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6.2 miles from this location
U-Haul Moving & Storage at Gilbert Heritage District
1230 N Gilbert Rd
Gilbert, AZ 85234Few Rooms Left. Reserve Today!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
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1.4 miles from this location
U-Haul Moving & Storage at Leisure World
457 S Higley Rd
Mesa, AZ 85206Limited Units Available.
-
2.4 miles from this location
U-Haul Moving & Storage at Falcon Field
1614 N Higley Rd
Mesa, AZ 85205Limited Units Available.
-
4.1 miles from this location
U-Haul Moving & Storage of Central Mesa
2947 E Main St
Mesa, AZ 85213Few Rooms Left. Reserve Today!
-
6.2 miles from this location
U-Haul Moving & Storage at Gilbert Heritage District
1230 N Gilbert Rd
Gilbert, AZ 85234Few Rooms Left. Reserve Today!
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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This facility was clean and well lit. Staff was very helpful. I had easy access to my storage.
Tammie M. | Overall ExperienceManager Kris very helpful
MARICEL S. | First ImpressionsNever had any problems, clean facility and helpful staff. Good place to rent a 10'x10' box.
Joshua P. | Overall ExperienceKristen was great she is definitely an asset to your company thanks kristen
Donna T. | Overall ExperienceHad some system challenges checking in, but was not a problem for me
Richard T. | First ImpressionsNo problems all was good
bob q. | Overall ExperienceAll the staff are great, helpful land very professional.
Joe B. | Overall ExperienceI actually did have a friend of mine move into my old unit from another storage company as it was a better deal for him. how about some type of reward system for referrals?! I NEEDED to get into my unit a couple nights ago and couldn't because office was closed. Should be able to get into our units at any time!
GERALD L. | Overall ExperienceFire alarm kept going off periodically. Didn't have any carts at one point.
Michael B. | Overall ExperienceThe door system is completely stupid. I could swipe the wrong side and get a Denied error and the door would still open. Plus having two different swiping kiosk on opposite sides of the door is just weird and confusing to most. Bathroom needs cleaned more often. Employees need more training in some areas. Other than that it is a good location and I would rent again. Need more trucks to rent too.
Christopher R. | Overall ExperienceThanks for your servives!
Edison Q. | Overall ExperienceThe location is unsafe.
teressa c. | Overall Experience