The only thing I would feel can be improved is the wait time upon arrival. We were made to believe by checking in online it would expedite the process of obtaining the truck rental. Having tight time constraints to move out our daughter from college and after driving a significant distance interstate, it would have been more helpful to not have been delayed to wait for service at the counter. Perhaps it was short staffed or simply just the need to further train those already on shift to assist the one employee that was multi tasking trying to oversee and address several issues simultaneously. While I will continue to utilize U-Haul for my needs going forward however the slight delays are an inconvenience and may be detrimental especially for those who need to stay on a strict schedule. Otherwise keep up the good work - they're are reasons you have been in business for a long time! See you again on the next move - we still have two more that'll be off to college soon!
Wilbur C | Online Move InSelf Storage Units in Milwaukee, WI, 53233
U-Haul Moving & Storage at State St
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U-Haul Moving & Storage of Menomonee Valley
3530-3534 W Pierce St, Milwaukee, WI 53215 View Available Units1.7 miles from this location -
U-Haul Moving & Storage of Walker's Point
1500 S 1st St, Milwaukee, WI 53204 View Available Units2.4 miles from this location -
U-Haul Moving & Storage at Capitol Dr
505 E Capitol Dr, Milwaukee, WI 53212 View Available Units3.6 miles from this location -
U-Haul Storage of Riverwest
4390 N Richards St, Milwaukee, WI 53212 View Available Units4.0 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The person who opens the store at 7am was always late up to40 minutes keeping people waiting not good
Scott W | Overall ExperienceHe has great business ethics
Garron L | First ImpressionsRats used the storage as their personal bathroom.
DEMARIUS J | Overall ExperienceYall are horrible employees half do jobs I couldn’t even store my things Gm is horrible don’t answer calls or text yall couldn’t even get me in my storage no unit number came all the way from Chicago and still had to find a place to put my things yall employees are rude I wouldn’t recommend a dog to yall
Shamara A | First ImpressionsI had stored my stuff there for a couple years. Chris and his staff are the best. I really didn’t want to leave because how hopefully they are and how will they maintain the place. Chris is a true leader. However the price increases and ever year and twice this year made me look elsewhere. For the time I have been there and I also rent uhauls it’s ridiculous. The one I moved to is about 2 miles away and a web price of $78 per month for the same square footage. Regular price is $123 per month. For $123 per month I would have stayed but the increase made me leave. Because what are you going to raise it to next and how much. I won’t find out Uhaul made that decision for me.
JOHN L | Overall ExperienceGreat!
JOAN J | Overall ExperienceHas to do better with the rodent problem
Corey J | Overall ExperienceVery helpful happy with service
MICHAEL H | First ImpressionsI wish this location was a 24hr
Keana A | First ImpressionsThe gentleman (CSR) was very cordial and kind
ROBERT J | First Impressions