Great staff helped me out very well any questions I had they answered as professionals I would recommend the uhaul on st Jacques to all my friends and family Clean environment and truck was clean also not like other places If I could rate them out of 10 It would be 10 out of 10 Thanks to all the staff
Chris L. | First ImpressionsSelf Storage Units in Montreal, QC, H4B1T4
U-Haul de Saint-Jacques - déménagement et entreposage
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- 4.0 Average Customer Rating
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The 2nd person I dealt with, Emile Marciano, was efficient, respectful, and professional. But before him, I had a terrible experience with the manager, Julie Lescard, @ St. Jacques St. in Montreal, Quebec. This is not the first time I have had to deal with this woman. She is rude, inefficient, and cares nothing about the disabled. Her only concern is slapping on fees, with no interest in listening to a customer’s situation. I was charged a ridiculous late fee of $15.00 for being 5 days late….in ONE month ($30.00) even after I explained a mixup with my bank. If she is representing U-Haul, then they are nothing but greedy, dishonest and money grabbing. They show no respect for their customers.
Patricia T. | First ImpressionsI loved the staff. They could answer my questions and took care of me. My locker was well located the nothing was damaged. I'll use you again.
Wayne H. | Overall ExperienceThe staff was variable, some super helpful and more a bit surly & not interested in being helpful. The day I closed out, the woman was barely tolerant of my needs ( I was the only one there) and seemed distracted and more interested in a smoke.
Sara M. | Overall ExperienceStaff was on the ball
Paul S. | First ImpressionsNo light in the locker unit
Lewis O. | Overall ExperienceEvery one that i delt with was very polite and very pleasant
Benoit D. | Overall ExperienceStaff at reception are very good, but every time we went there was a long wait.
debbie m. | Overall ExperiencePréposé fut très serviable et avenant.
Rene D. | Online Move InMy unit 1213 could use more light. It was in a darker area so not much light penetrated.
Sophie-Line K. | Overall ExperienceWell situated, it was a good place years ago..., when it was reasonably priced and had access 24/7 for the same reasonable price. New paint every 2nd year and new lights is not going to keep me there for more than $1,500 per year with limited access unless I pay even more. Over the years I paid more than $25,000 - enough to buy a brand new car, but I am still driving my '97 car... It was time to leave and start saving. It's supposed to be the last place to cut..., has become lately the first to cut.
PEPI P. | Overall Experience