Staff were super friendly and helpful. Was a great experience.
Brent W | ReservationNanaimo Mini Storage
2180 South Wellington Rd No 10, Nanaimo, BC V9X1V8Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff were super friendly and helpful. Was a great experience.
Brent W | ReservationI did not end up needing a storage locker and cancelled it. Booking the unit was confusing because the U-Haul app said I qualified for a free month but it still showed that I would have to pay.
Annie G | ReservationI didn't put my lock on properly and anyone could of got into my storage unit, I was so happy to get a call from the office, the guy told me he does a walk around and checks all the units so thank God for him calling me!
Jeanette G | Overall ExperienceGreat storage, helpful and friendly staff.
DENISE J | Overall ExperienceA GREAT experience. They were able to accommodate me after hours, I was travelling on the ferry and wouldn't make it before closing. Marlene is the bestest.
MICHEAL S | Overall ExperienceTammy and Mark, owners were always helpful. There was one weekend person for a few years who was not particularly helpful or knowledgeable - hard to get good help sometimes! In general we had a positive experience at this facility and our locker location and the facility location was very convenient for delivery. We would not hesitate to recommend Nanaimo Mini Storage.
WEST C | Overall ExperienceStaff very helpfull at southwellington location.
EARL S | Overall ExperienceThanks so much for your help and professionalism. Evelyn
EVELYN S | Overall ExperienceBeen at the facility for over 4 years and no complaints at all, helpful and friendly staff.
PERRY T | Overall ExperienceGreat dry storage was a customer for around 4 years Recommend
KEN B | Overall ExperienceYour place was awesome
david t | Overall ExperienceAs we all know storing personal belongs can be worrisome and scary. Let me assure you Tammy, Mark and the friendly team here at Nanaimo Mini Storage take that fear and worry away. The facility is clean, secure and safe. My experience here was fantastic. I highly recommend NMS. Just walk into the office and meet the team. You will know what I mean. Thank you All!! M.W.
mark w | Overall ExperienceThe owners, Mark and Tammy, were awesome to deal with! The unit was very clean as was the entire facility. We moved out a week after our monthly renewal charge occurred and there was no problem at all getting a refund for the 3 weeks we didn’t need the unit! We would absolutely recommend Nanaimo Mini Storage!
tracey m | Overall ExperienceNice experience, great staff.
Babak Z | Overall ExperienceThe only comment I have is I told the front office twice I was leaving by September 15TH and still got direct billed and debited for the month of October. But, one phone call and it was resolved right away. I'd recommend your facility anytime. Thank you.
MICHAEL M | Overall ExperienceThis was by far the best storage facility I have ever rented from. Tammy and Mark are fantastic business owners.
AMBER B | Overall ExperienceTammy and team were amazing!
CLAIRE B | Overall ExperienceThe reason why I wouldn't recommend this buisness to anyone , is because of 1 specific employee. The older man with I think a slight Australian accent. He was Always very rude and a bit condescending to me anytime I spoke with him by phone. He is the sole reason I closed and moved my unit, after the last phone conversation with the him regarding me trying to empty my unit. The rest of the staff, especially the older lady who worked at the computer in store. She is honestly the only reason I continued to use the unit until I closed the account and moved my stuff to another storage company!!!
meghan a | Overall ExperienceVery nice and I would rent again and it was close to my house.
marcel d | Overall ExperienceEverything was wonderful. There was a situation that someone moved into my unit in error and the admin were very apologetic quick at fixing the issue. Very Satisfied. Only complain I would say is my door in my unit sticks and one of the maintenance fellows said they would fix it but they did not, this might not have been much of an issue for others but I struggled as I recently had hand surgery. It was BIT of an inconvenience but other than that was an awesome experience Thank You!! Great company Great Service!!
Cathy B | Overall Experience