I was especially impressed with the cleanliness of the washroom. I was disappointed with my final visit. I had given my notice with an expectation of returning on Monday to retrieve my lock. I didn't return until the Wednesday, to find my locker had already a new client and my lock had been removed. The office gave me a replacement lock, but that locker was mine, paid for until the 2nd of October. And was already being used by another client by the 22nd. So, will I be reimbursed for the 10 days I had already paid for? Will the new client get a break on their fees? or ?? Just doesn't seem right if the only one benefit is to the company. After having a good experience up to this point and have it end like this is very disappointing.Therefore my overall rating is below average. With an adjustment to my account my would rating would have been excellent. I don't feel contacting the office, will provide a suitable resolve, after all they gave me a replacement lock.
Elizabeth M | Overall ExperienceSelf Storage Units in Sidney, BC, V8L5X7
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How U-Haul Reviews WorkSonya was super helpful for finding a great short term option for me! Much appreciated!
nicole f | First ImpressionsA safe, clean and professional place to store belongings. Staff are always very helpful, and it's location is super convenient for this end of the peninsula. Would highly recomend and will continue to support them. Thanks to all the staff
KAREN L | Overall ExperienceMany thanks to Sonya, Jody, Happy and the rest!
john c | Overall ExperienceMy only comment is with new mini storage in Sidney, your prices are a little high but we were very happy while we were renovating
Lisa V | Overall ExperienceThe Sidney staff were Super accomodating and Friendly, this was a good decision overall.
robin w | First ImpressionsThanks again. The plan went smoothly and all the steps were explained to me very clearly.
Suzan M | First ImpressionsVery happy
Barb W | First ImpressionsI was very satisfied Thank you V
vicki d | Overall ExperienceConvient for my needs, with staff being well organized, polite and helpful. Thank you.
alex w | Overall ExperienceThe Sidney U-Haul location is a very clean facility with easy access and convenient hours. It’s a well run business. Staff are very friendly and helpful.
Hugh M | Overall ExperienceI've used this location a lot, and Sonia and her team are always great to work with. Easy access, reasonable prices, great staff, secure location. Totally recommend.
Carrie L | Overall ExperienceThe service attendant Jody was very helpful and kind, I’m looking forward to an event free stay over the next months to come.
Kevin C | First Impressions