Staff and location I give an A+. I would like to compliment the gentleman that completed my move out transaction. He was very helpful and engaging. He also went the extra mile by offering to let me exit through the side door which was closer to my vehicle rather than have me walk out the front door and then to the side. Just the fact that he offered to do that small deed speaks volumes about his customer service skills. It shows he cared.
Renee W | Overall ExperienceSelf Storage Units in New Haven, CT, 06511
U-Haul Moving & Storage of Wooster Square
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The employees were lovely and very helpful - particularly Tyffany and Ruby!
Riyaz S | Overall ExperienceTiffany, the manager is fantastic! She was very responsive and helpful!
Brandon H | Overall ExperienceWould highly recommend
Bernadette B | Overall ExperienceThe staff is always friendly. The facility is very well-lit and non-threatening. I recently up-sized to a larger unit so that my daughter could move some of her things in. They were very nice and helpful. Highly recommend.
Linda R | Overall ExperienceNick went above and beyond for me. He was patient and knowledgeable.
Bernadette B | First ImpressionsEverything was stolen from my storage unit by a person I removed access from. Not well managed or secure at all.
Alexandra S | Overall ExperienceThe manager, Tyffany, was so helpful and made the rental process seamless!
Alyssa C | Overall ExperienceGreat!
Ryan S | Overall ExperienceThe restroom was disgusting, hair from ppl shaving and the smell was horrendous. The staff was very pleasant during my check in
BREHEDA H | Overall ExperienceI am happy I chose to use this U-Haul. I have stored my belongings there since 2023 and the move in process was seamless. Payment was easy and I could always get in contact if I needed anything. The move out process was just as efficient. I am grateful for the U-haul team for working with me to get my unit emptied and settled up. U-haul will be, moving forward the only storage and rental truck company I use. Their pricing is fair and the rules and regulations are good for the safety of everyone's things.
semora h | Overall ExperienceRobert Is The Best. He Helped Us Out A Lot.
LAQUITA C | Online Move InThe staff was very professional!!!! I will definitely use this company again!!!!
Felisa B | First Impressions