Almost all of my stuff got destroyed in the unit and when I told them they said “this actually happens more than not” didn’t seem like it was their problem. Will never store with uhaul again.

Very fast, convient, and the cheapest rates for a rental on a truck and a storage locker.

No complaints, very impressed !

Cool place. Guy behind the counter when unit was opened up looked like he was having a bad day but other than that was a good place to keep my things in between moves. Y’all should have a more direct key drop place for the online truck pick up as the arrow just points to an open door.

Terry was great, very helpful, walked me through everything. Very glad I chose the State Street facility. Very clean. Access is wonderful. Love that everything is the ground floor.

Had to wait longer than necessary. Staff might need training on how to interact before during and after verbally. Nice people just could have used more interaction rather than watching them watch a screen for 10-15mins

When we got to the location, it was not clear how to enter. There was not a clear way to get into the garage part other than asking the attendants to open it for us. Once we got to the storage unit itself, it had a tag on it that said "ready for new customer" but it also had a lock on it. So we had to get the attendants a second time to take the lock off for us. They were all extremely courteous and professional. I had to ask one to put his mask on up over his mouth and nose. He did so without hesitation after I asked.

The state st Connecticut office was excellent but the 1 800 number scheduled me a truck then canceled my truck minutes after my reservation was made without informing me. I went to the state st store and was informed there was no trucks. They tried hard to find me one im other stores but could not. I had to cancel my day n replan for the next day. It was a very big inconvenience

I tried to access my unit after hours and was unable to use my access card or my garage door opener. This was around midnight.

Still trying to charge me when I did not even have my storage unit

I was very happy with my say at Uhaul

I appreciate the overall service, and advice peoples to use U-HAUL storage.

The facility offers a good value on monthly storage rentals and is well maintained. The manager and staff are very courteous and helpful. Thank you!

Thank you for excellent service!,

I will definitely return to U-Haul for other storage needs. Thank you all.

Very nice and friendly

love the fact that its inside i feel that my property is safe and secure there👍👍👍👍👍

I appreciate your service. And I hope as I am new I will ask you further information if there will be something that I don't know how to use the facility. Thank you very much

Easy to access. The indoor bay area is perfect for loading and unloading, and the carts are very convenient.