The staff were professional and very helpful! I'd definitely recommend using their service!
SHELDON T | Overall ExperienceSelf Storage Units in New Haven, CT, 06511
U-Haul Moving & Storage of State Street New Haven
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- 4.5 Average Customer Rating
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The manger was amazing and even helped me move my items into my unit while also helping get familiar with where it was in the building. The cashier helped me pick out the best size for my items everyone was extremely helpful.
Adrien P | First Impressionsvery nice people very respectful and understanding and they also have great customer service skills
DESIRAE K | Overall ExperienceEveryone at the State St facility has been friendly and professional, especially Curtis, the general manager who personally helped me to resolve a payment snafu in an expedient manner. Highly recommend
paloa R | First ImpressionsMy storage had mice lots of mice dropping.
STCLAIR C | Overall ExperienceGreat storage facility
EMILY L | Overall ExperienceI have had no issues , Curtis is the best thing that happen to this location. He is respectful, friendly, and very professional. He helped me after move out 5/31/25 and contacted me right away as he noticed that it wasn’t cleaned out in time due to personal reasons. He was understanding and promptly assisted me as well as I was unable to arrive at the direct time due to work and still was passionate. I would recommend this location to anyone who is in need of a storage unit with amazing staff and an amazing janitor Mike as well whom keeps the facility clean as can be
KIANA H | Overall ExperienceGreat place
PARIS M | Overall ExperienceManager went above and beyond to accommodate my needs ….5 stars
Diana E | Overall ExperienceThe stuff I had left in the unit was full of mouse pee and fesses. I found nest made by mice as well. I was missing a bunch of things I know I had in the unit like clothing dishes and stuffed animals along with some highly priced imagnex toys I will not recommend this place at all
Jillian D | Overall ExperienceWhile everything was good mice shredded many of my bags seeking food I suppose. Need to either lay down traps of proision a lot of mice dropping once I got my belongings out opening my belongs mice dropping I can to dump everything to make sure I wasn't carrying any mice back traveling.. I personally seen a mice once inside the bend running to its exit though the back wall. Needs to be exterminator for the problem. Over all that's the only problems.
VIVIAN C | Overall ExperienceFRAUD to take credit cards and give reservations and not to honor them in any way. FRAUD and breach of contract.
Carla S | First ImpressionsThe Best Uhaul I ever visited. Beautiful Service great staff. The best
Donnail W | First Impressions