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micheal j | Overall ExperienceSelf Storage Units in New Orleans, LA, 70117
U-Haul Moving & Storage at St Claude Ave
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
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![Example storage unit layout]()
Medium
7' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
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$149.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $149.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Indoor Storage
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff was very friendly and understanding. They informed me of the process from beginning to end. One of the best U-Haul I visited.
Keara F | Overall ExperienceSome of my things were wet because they must have a leak in the roof and on my pic after I moved out you can see the wet wood and also they need to have better access to the second floor because if you need a larger storage on the second floor and you have heavy items it takes to get up stairs you guys need an elevator access in there
Dwanda K | Overall ExperienceIt’s a bit tired, but well maintained and friendly.
Greg M | Overall ExperienceThe staff was uncommunicative and uncomfortable it seemed. There were many people around with U haul shirts, but no one was eager to assist with anything. The office was locked. When I asked to use the restroom I was told " someone should help me shortly' . That someone was the person I asked initially but they made me feel extremely uncomfortable for asking and made me wait until they were finished filling a tire. I had to look for people to answer simple questions. They were not friendly or accommodating at all. I felt I was in the way and bothering them. The online process was certainly convenient but there was no customer service from the staff. I was repeatedly told to " go online". If you are seeking to remove people completely from any service interactions, then I suppose this was fine? I didn't understand why there was no one in the office? And when there was , we and the other customers seemed to be imposing on the staff. A nice facility, but there is no elevator in the storage facility??? The staff were not very friendly at all. It was an uncomfortable and unpleasant experience.
Charles R | Online Move InI was charged for using the dumpster and I didn’t know y couldn’t use the dumpster ☹️
Shawana M | Overall ExperienceJidé is very helpful and efficient. She is always available to answer my questions. I'm very pleased with the service at this U-Haul location. I've been using this storage facility for several years. My only complaint is the continually rising rental fee: I feel I should be grandfathered in and locked down at my current rate which is already almost $40 more than when I signed up for this rental space. PLEASE DON'T RAISE RATES any further for longtime customers, Corporate Headquarters; you are creating hardship. My rate should be locked in. Thank you.
Christine A | First ImpressionsVery excellent service
Carey r | First ImpressionsEverything was great Thanks
justine s | Overall ExperienceStorage was very convenient location was good asscibility was on point . Excellent rating . Staff was very helpful and curious office hours very convenient. Only one problem the train that had nothing to do with U-Haul trying to make it after work before office close hoping the railroad will let you pass before blocking the tracks .& sitting on the tracks
Voncile J | Overall ExperienceStaff is very friendly and helpful.
Hilda L | Overall ExperienceThe few "problems" experienced through the years I would attribute to the staff being spread a bit thin when a bunch of customers all wanted attention at the same time, which is beyond anyone's control. I am more embarrassed by the behavior of my neighbors, which your staff always handled with tact and aplomb. Not only would I recommend your facility to others, I recently did. A local neighborhood association needs a small storage space for materials needed only once a month, but was told none were available. I related that I was vacating my unit, but the space is too large for their needs and budget. If something does come available, please reach out to me so that I can connect the involved parties.
MARK M | Overall ExperienceThe staff was very considerate in helping me work through a time of exceptionally high stress. I was injured on the job and fell ill and they were very considerate when I needed them to be.
Andice S | Overall Experience