Horrible Experience!!... The front counter staff is very rude and belligerent.. The storage Facility in the back is trash.... It's not climate controlled it doesn't have elevators and the unit I had the door was about to fall off the hinges when you open it. Not to mention that in the one month that I had a unit, I went there on two separate occasions within the operating hours to access the unit only to find out the key pad wasn't working properly and couldn't access my things (very inconvenient). On a third occasion I went to facility and the sliding door was ajar as if someone had forced it open leaving the storage area unsecured. At this point I decided to find another storage facility... I suggest you take your business elsewhere.
Lionel D | Overall Experience- Louisiana LA
- New Orleans
- 70117
Self Storage Units in New Orleans, LA, 70117
U-Haul Moving & Storage at St Claude Ave
(Located 1 block east of the corner of St Claude Ave and Franklin Ave, Right by the Railroad Tracks) Pay Your Storage Bill
Services at this Location:
Contact Us
2936 St Claude AveNew Orleans, LA 70117
(Located 1 block east of the corner of St Claude Ave and Franklin Ave, Right by the Railroad Tracks)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Outdoor/Drive Up
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- Free Online Account Management
- No Deposit or Admin Fee
- Ask About Our Automatic Credit-Card Payment Plan
- Move-In Trucks
- Padlocks, Boxes, Packing Supplies
- SafeStor Protection
- Clean - Dry - Secure
- Make Your Payment Online!
- Package Signing and Receiving
- Electronically Controlled Access
- 24-Hour Video Monitoring
- Affordable Rates
- A Room for Every Need
- Boxes & moving supplies
- Covered Loading/Unloading
- Your Lock/Your Key
- Onsite Forklift Service: Pallets & Large Shipments
- On Premises Parking Available
- Indoor Storage: Twice the Protection and Security
- Free Use of Loading Carts
- Humidity Controlled
- Storage Access 5AM-10PM
- 24-Hour Access Available
- Open 7 Days A Week!
- Palletized Shipment Receiving
- Close to the French Quarter, Central Business District (CBD), & Arabi
Promotions:
-
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small
7' x 7' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Stair
- No Climate
- Rate:
- $139.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
7' x 10' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $149.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
7' x 12' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $154.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
7' x 9' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $164.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
7' x 15' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $169.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
6' x 11' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $169.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Medium
7' x 11' x 7'1-2 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $184.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
7' x 17' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $189.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Large | 151+ sq ft
-
Large
10' x 17' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $204.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Large
12' x 17' x 7'4 Bedroom Home or larger
Size Guide- Rate:
-
$209.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $209.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Large
12' x 15' x 7'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $214.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Small | 50 sq ft
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
When I closed my storage unit, it took two months for management to approve the closure. I couldn't do it through the 800 number, and I kept getting charge threats in my email.
Michael M | Overall Experience- Rating:
- 5.0
Angela and Jade was awesome!
irwin l | Overall Experience- Rating:
- 5.0
Many thanks
Troy G | Overall Experience- Rating:
- 3.0
Rey grateful for getting the opportunity to move in and out. The reason I wouldn’t recommend….employee smoking in building and U-Haul truck. The employees talking about customers in front of other customers without knowing who knows who. That was very unprofessional. Thank you!
Jennifer B | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Nikko C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ISAIAH W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
micheal j | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
johnny s | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
ZANDRA B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Annelisa j | Overall Experience- Rating:
- 5.0
The staff was very friendly and understanding. They informed me of the process from beginning to end. One of the best U-Haul I visited.
Keara F | Overall Experience- Rating:
- 2.0
Some of my things were wet because they must have a leak in the roof and on my pic after I moved out you can see the wet wood and also they need to have better access to the second floor because if you need a larger storage on the second floor and you have heavy items it takes to get up stairs you guys need an elevator access in there
Dwanda K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
OLIVIA S | First Impressions- Rating:
- 4.0
It’s a bit tired, but well maintained and friendly.
Greg M | Overall Experience- Rating:
- 1.0
The staff was uncommunicative and uncomfortable it seemed. There were many people around with U haul shirts, but no one was eager to assist with anything. The office was locked. When I asked to use the restroom I was told " someone should help me shortly' . That someone was the person I asked initially but they made me feel extremely uncomfortable for asking and made me wait until they were finished filling a tire. I had to look for people to answer simple questions. They were not friendly or accommodating at all. I felt I was in the way and bothering them. The online process was certainly convenient but there was no customer service from the staff. I was repeatedly told to " go online". If you are seeking to remove people completely from any service interactions, then I suppose this was fine? I didn't understand why there was no one in the office? And when there was , we and the other customers seemed to be imposing on the staff. A nice facility, but there is no elevator in the storage facility??? The staff were not very friendly at all. It was an uncomfortable and unpleasant experience.
Charles R | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Anna M | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
BIG E | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Dwanda K | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
DAVID C | Overall Experience- Rating:
- 3.0
I was charged for using the dumpster and I didn’t know y couldn’t use the dumpster ☹️
Shawana M | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Paulesha J | Overall Experience- Rating:
- 5.0
Jidé is very helpful and efficient. She is always available to answer my questions. I'm very pleased with the service at this U-Haul location. I've been using this storage facility for several years. My only complaint is the continually rising rental fee: I feel I should be grandfathered in and locked down at my current rate which is already almost $40 more than when I signed up for this rental space. PLEASE DON'T RAISE RATES any further for longtime customers, Corporate Headquarters; you are creating hardship. My rate should be locked in. Thank you.
Christine A | First Impressions- Rating:
- 5.0
Very excellent service
Carey r | First Impressions- Rating:
- 5.0
Everything was great Thanks
justine s | Overall Experience