All my stuff was infested with mice and got wet. When I closed out my account and handed my key I was told there was a $25 clean out fee which I agreed to. A few months later I was contacted by management and was told I am still being charged rent. I received a bill for some random amount, which wasn't even the amount I had been paying and they tried to charge my card on some random day that my bill wouldn't even normally be due on. Tasha in management was very rude and unhelpful. Had I known there wasn't a clean out fee and leaving one wet soggy box behind, I would have removed it. I was told there was a $25 clean out fee. I have since moved to Florida and made sure I had the unit taken care of before I left. I was told my Tasha there is no clean out fee and that I should hire a cleaning crew to remove the one box. Very unhelpful.. since the $25 clean out fee doesn't exist apparently.. the staff doesn't seem to know what they are talking about either. Would not recommend them to anyone else. Not unless they want to be harassed and have their belongings ruined by mice and rain.
Nicole D | Overall ExperienceSelf Storage Units in North Brunswick, NJ, 08902
U-Haul Moving & Storage of North Brunswick
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $149.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $224.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $119.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
8' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $184.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $244.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Edison
110 US Hwy 1, Edison, NJ 08817 View Available Units4.2 miles from this location -
U-Haul Moving & Storage of East Brunswick
397 State Rte 18, East Brunswick, NJ 08816 View Available Units4.6 miles from this location -
U-Haul Moving & Storage of Old Bridge
1275 US Hwy 9 N, Old Bridge, NJ 08857 View Available Units9.7 miles from this location -
U-Haul Moving & Storage of Plainfield
243 E 2nd St, Plainfield, NJ 07060 View Available Units10.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
NA
CHERNOR S | Overall ExperienceGracia
ANA S | Overall ExperienceThe only reason why I would give this a 2 out of 5 stars is because of the employee working there, I wish I had his name, but he was kind and understanding. But I went to my original destination, and the storage unit was a second floor unit where you needed a roll ladder to get up, how am I storing a couch up there? They moved me to a new location, the first unit was filthy and had food all in it, they moved me to a new locker which was clean and ready. There were cars parked in spots they were not allowed to be in which made it difficult to drive around the already tight space. when I picked up my equipment in Maine, the trailer was supposed to be out of service, my entire drive the wheel straps fell of my cars wheels... Luckily I did not lose my car.... But I could of and I had no idea until I stopped... Also I checked out of my storage unit 2 weeks after I booked it, I am being told I am being charged, but I dont owe anything as I got a free month. Overall poor experience, will not be doing it again. Would love a refund for something... but I dont even want to fight for it... Just overall poor experience.
Zachary S | Overall ExperienceThey rude and lazy and over charged
QUANISHA A | Overall ExperienceStorage space had a mouse outside the door and there was a pile of food in front of the storage space. I had to get a push broom to clean up the mess before I could begin moving my utensils into the storage space. There were staples in the ground which I’m hoping did not get into the tires of my car. Unclean!
leslie f | First ImpressionsGreat service, never had a problem accessing the unit. Located in a great neighborhood.
querube q | Overall ExperienceStorage unit good, U-Haul truck rental was my only problem, return truck same day, yet the key was found in the night box and gave the key to the agent, I didn't agree with the mileage traveled, 17mi difference traveled
Ernest K | Overall ExperienceI HAVE DECIDED TO STAY WITH YOU AS LONG AS YOU WILL ALLOW ME, THANK YOU.
JONATHAN A | First ImpressionsSo far so good and great customer service
Jacklin P | Overall ExperienceThere is a mouse problem at the facility on How Lane. I found droppings in my unit and on my things and decided to move out.
Nora W | Overall Experience