Rented a unit with a truck, couldnt get access to the facility, had to go back and put everything that needed to be stored in stored in storage into my garage in front of stuff that was needed in the house. Really messed up my whole move delaying the process months and also ended up costing me 10+ more hours of labor and hundreds of extra dollars was in term of moving help. Talked to the manager twice and was told they would get back to me, never did.
Jin L | Overall ExperienceSelf Storage Units in Pueblo, CO, 81001
U-Haul Moving & Storage of University Park
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- 3.5 Average Customer Rating
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It was easy and quick to rent the storage they had my unit ready for me when I arrived it's convenient and I like how they have the one way because then I don't have to worry about other cars trying to squeeze through...
Daisy K | Online Move InEverything was great thank you!
ISAIAH W | Online Move InI have been very unhappy with my experience since U-Haul took over the storage facility! My unit was broken into and had asked for the police report as well as any video footage, GM agreed to get it to us, and it never happened. I did not feel safe storing my belongings. Many if not all of my items were ruined due to moisture, there would be puddles of water in the unit and was told nothing could be done about it. Just a very unsatisfactory experience in all. I would be ashamed of how this place has been run and managed, but I know that nothing will ever be done about this feedback and very disappointed. Have been a customer for 3 years + and not a single good thing to say about U-Haul.
LEON S | Overall ExperienceNo staff on site ever. Always problem getting access. And my unit was broken into.
Jamal A | Overall ExperienceI was told I had to remove my vehicle from my storage unit, and could not store it there, even the the UHAUL app clearly states a vehicle can be stored there.
Yong F | Overall ExperienceI had a storage unit I rented for almost 5 years. Could not be happier with the facility and the faculty. Never had any issues. It is a secure facility. Much thanks guys!
BRIAN M | Overall ExperienceReally appreciate everyone who I spoke to when needed ,very friendly and helpful.
CHRISTINE C | First ImpressionsNew to using uhaul services but am overall very satisfied with the service.
ANTONIO H | First ImpressionsI got my storage unit yesterday and when I went to look for it it was not there. On the map my storage unit is at it’s another unit not mine. Still haven’t been able to contact anyone regarding it. Paying for a storage unit I cannot find.
Jayden A | Online Move InThe price was outrageous for the quality that I recieved. A mouse was able to get in to my unit and quite a bit of our boxes were water damaged. We understand that the unit is outside. The price of the unit and the quality were not equal.
Barbara W | Overall ExperienceI don’t like the fact that I was asked to drop off the truck in a different location so I got charged for going over my mileage. No one was at this drop off location and I was Leary about leaving it in this location without anyone checking it in.
Dominga M | First Impressions