Was never able to “arm” our unit. Staff said that was ok. Also would appreciate a longer time to have the entry doors open before alarms go off. Staff was really great!
BERNADETTE F | Overall ExperienceSelf Storage Units in Reno, NV, 89521
U-Haul Moving & Storage of Double Diamond
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$84.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $84.95 Per Month
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $89.95 Per Month
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$109.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $109.95 Per Month
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$129.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $129.95 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $169.95 Per Month
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$239.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $239.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was served well
KEITH M | Overall ExperienceThis U-Haul made our lives so much easier! We sold two homes and purchased one, but there was about 2-3 months before we could move into the new house. We rented a truck, used the U-Haul movers, and put everything into storage. Then, after being homeless for a bit, we moved it all out and into our new place. Double Diamond U-Haul is tops. The facility is clean, safe and secure. Staff is extremely pleasant. They do their business right! Everything from truck & trailer rental to storage units to purchasing packing and moving supplies, we had excellent service and a quality purchase. Thank you to the entire place. We won’t go anywhere else from now on.
Caren C | Overall ExperienceI do not know what average would be, because I have only used U-Haul twice. The U-Haul in Goldfield, Nevada is definitely five star. A family runs it and every single person in that family was very helpful/nice! The U-Haul In ABQ, at 600 ?, SE., was fair, because the lady Haleil, had two jobs to do and she was overwhelmed. Nevertheless, she was a bit on the passive side. The communication between the U-Haul‘s, interstate, was very poor; once I got a text telling me I needed to return the RV in a couple of days and another time I got a text saying I needed to go to court. Apparently these were automatic texts since I wasn’t to return the u-Haul truck for at least 10 days. But you are asking about the storage unit, and the storage unit was five star – excellent!! The first time, when I moved from Oregon to Nevada, I used a pod, and everything was a piece of cake! 😊 this time, however, it was 1000% more difficult because of lack of communication between the difference U-Haul‘s in the state of Nevada and New Mexico! In the beginning, it was nothing short of frustrating. Towards the end, it was very pleasant, because it seemed that the communication between the U-Haul‘s and me, got better, by about 1000%! Again, the Storage process and unit, were excellent!
kate F | Overall ExperienceWe are regular customers of UHaul on So. Virginia location. Site Manager, Ms. Kaitlan very courteous, professional, efficient, effective, clear communications.Staff, Rudy also was very helpful, pleasant and courteous. There were busy intervals and customers lined up w different needs at the counter including answering the office phones. Kaitlan and Rudy worked as a team and helped to serve each one successfully. They are valued employees and want to acknowledge their dedication, commitment to serving community. Much success, Lorraine Cobb
Lorraine C | First ImpressionsThanks so much everyone, especially Max for your professionalism. Everything went smoothly processing in and out! Max I will see you on the Google Review!
ALEXA F | First ImpressionsMr. Phil Butler and his staff were very helpful and supportive throughout my transitions in and out the unit. Thank you!
Dijanae H | Overall ExperienceI would have stayed forever had you not consistently jacked up my rent every year. You got greedy.
Carlos M | Overall ExperienceBeen part of Uhaul storage for more years than I can count. The staff and the facility are great. Phil has always been excellent and helpful. Thank you for our time together. Suzan
SUZAN T | Overall ExperienceIve used this facility several times. The best!!! Wouldnt go anywhere else!
Michalle H | Overall ExperienceWhen we walked in Max greeted with a smile and took us under his wings and put us in a unit and showed us everything we needed to know. He was friendly, charismatic, knew what he was talking about and made us very comfortable. Probably one of the best customer service/care experiences I've ever had. We give him a ten star rating!
Jeffrey E | First ImpressionsEvery thing was excellent. There was one issue that seemed could have been a serious issue. When there is an emergency there is no one to contact. Which could Be a real problem. When the GM is on vacation there has to be a go to person to anasser the phone 24-7. Especially if the facility is going to be accessible 24 hours. There’s always going to be that one occurrence.
KIM N | Overall ExperienceYou charged me for everything before I picked up my rental. I didn't need a utility dolly or furniture dolly. They charged me anyways id like my money back you took from me. It should of came out to 120 not 157. I want what is owed to me please thanks
DONNA R | First ImpressionsThanks, Phil Butler and staff.
patricia c | Overall ExperienceThe folks at the Reno office were very helpful.
Charles S | First Impressions