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Devin G | Online Move InSelf Storage Units in Roanoke, TX, 76262
U-Haul Moving & Storage of Roanoke
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The staff were knowledgeable & friendly.
Katherine M | Overall ExperienceOnly drawback is the steep road coming into and out of the facility and the road construction in the area.
Amber D | Overall ExperienceEasy to sign up!
thomas m | First ImpressionsGreat staff members.
Francisco M | First ImpressionsOther than the standing water along the newly rocked roads, everything was excellent.
Mark D | Overall ExperienceDIFFICULT TO CALL THE OFFICE DIRECTLY
Gregory P | Overall ExperienceWe stored our camper there for ten years since it is located a mile away from us and was a reasonable price. Through the years the cost kept going up without any reasonable benefit. We enjoyed the convenience of the location though so we stayed. We did not like how dirty the parking slots were (trash never picked up, items form storage units left out and a hazard), we rented a tow dolly and it had a torn strap so we could not secure the car tire correctly) the road the get to the entrance is not maintained and full of potholes. Our camper was broken into and we were notified quickly. Lack of cameras and poor lighting made it so the thieves were not detected. The back fence line was not secure for a long time. Recently improved. With the increase in camper storage availability with better security and amenities we decided to move elsewhere. When we expressed our concerns to management, no responsibility was taken and no solutions offered or compensation given for inconveniences (like the broken strap on the tow dolly).
CASEY E | Overall ExperienceRebecca W. is the most wonderful human being ever!!! So sweet and kind. Understanding of my needs. Knowledgeable of site and answered all of my random questions and concerns. Amazing!!! I will be recommending to everyone I know AND don’t know!! What an incredible experience!! THANK YOU REBECCA!!!!!
Klarissa W | First ImpressionsFriendly staff and easily accessible.
CRAIG S | Overall ExperienceThe units consistently leak water and a rat and mice infested. You have to drive through puddles usually to get to your unit.
LARRY P | Overall ExperienceThe management and staff really did their best to go above and beyond to help me. It was quick and efficient and I'm more than grateful for everything!
Dave H | First ImpressionsCan we repair the road leading to facility. That would make it a 5 star rating facility.
ARVAN L | First ImpressionsRebecca and her staff are awesome!
Arthur A | First ImpressionsWe were very pleased with the manager and staff! They were so friendly and professional ! I would highly recommend them if you are looking to rent a storage unit or rent a Uhaul! They have treated us so well! Best in the country!
alice r | Overall ExperienceThank you all for keeping my furniture safe and secure.
Lyn K | Overall ExperienceNeed to fix the drainage of water and put in new gravel. You can't drive to your storage without getting muddy water all over your car, tires and rims.
Joshua I | Overall Experience