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Miladis C | Overall ExperienceSelf Storage Units in Roanoke, VA, 24017
U-Haul Moving & Storage at Airport
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very friendly staff easy payments easy clean out
Darlene B | Overall ExperienceIt was quick small storage unit.
Inetha W | First ImpressionsI like the free month special
dina a | Overall ExperienceQuick and professional service Overall nice facility
JOSHUA H | Overall ExperienceThe old man. Was very rude and not helpful
Dorothy W | First ImpressionsThe manager is a liar, I went to a different uhaul to rent a truck to move my stuff out simply to not have to deal with her.
Christopher H | Overall ExperienceIf I have to move again I will use u-haul
warren b | First ImpressionsThe storage was clean and neat. But, had mice that skittered to somewhere.
Linda D | First ImpressionsMy answer above was the staff helpful and friendly and I said no. No went to being helpful, yes to they are were friendly. My explanation is below. I was using this facility to hold my uncle's furniture, which I'm his Executor. I was paying the monthly fee from the estate account which is a check. It would be more of a convenience if Associates could be trained to accept checks and they clear while customers are there instead of only Managers using this option. I had to wait 15 minutes one time to pay my rent and another time I was moving out furniture and had to buy straps in the store and the Associate couldn't accept my check. Then on the day of my move out on 3/12/25 the Associate of 3 years didn't know how to refund a $6 credit on my account and would have the manager call me.
DANIELLE H | Overall ExperienceVery friendly staff when my daughter and I were there
Darlene B | First ImpressionsJeremiah and Antonio were excellent. I was distraught and Jeremiah was very calm and patient. It was a nice experience.
Sabrina j | First ImpressionsStaffing at the hershberger rd roanoke va were great.
DAVID M | First Impressions