Stephanie is always friendly and very helpful. Rented a storage unit twice and both times very good experience.
jean quigley | Overall ExperienceSelf Storage Units in Rome, NY, 13440
U-Haul Moving & Storage of Rome
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of West Utica
2101 Oriskany St W, Utica, NY 13502 View Available Units11.7 miles from this location -
U-Haul Moving & Storage of Utica
430 Lomond Pl, Utica, NY 13502 View Available Units11.8 miles from this location -
Green Acres Mini Storage LLC
7573 State Route 20, Waterville, NY 13480 View Available Units20.3 miles from this location -
Andy Easy Storage
5 Thermold Drive, Manlius, NY 13104 View Available Units29.9 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Stephanie is a very pleasant and personable person. Always very helpful.
jean quigley | First ImpressionsVery secure
Anna Montanez | Overall ExperienceGM is amazing also Amber is very helpful and knowledgeable.
quailee hunt | First ImpressionsI’m writing this in order to bring it to the attention of upper management as the cleanliness of the storage unit was not only extremely unacceptable, but also a health risk. I’m extremely disappointed and upset upon entering my unit and discovering trash, multiple cigarettes scattered around the unit, as well as having it smell absolutely horrendous. As a combat veteran who served his country, I expected U-Haul to serve me with cleanliness, dignity, and respect. Obviously I wasn’t met with that and will further take my business elsewhere. Thanks for nothing.
benjamin maroechi | Overall ExperienceStaff was really friendly and helpful .
DAIOMY HERRERA | Overall ExperienceThanks to Stephanie. Who remembered me when I needed storage ASAP. I was so STRESS out... made decision making easier. Thanks to the team..... whose steady and customer service is more than capable while I used them. Clean and warm.
Cheryl Riley | Overall ExperienceI wish you could get the van or truck like you can the other truck's it's hard for some to get in and out
Wendy Gordon | First ImpressionsThe service that was provided was excellent!
Brenda Mendoza | Overall ExperienceStaff was extremely helpful and courteous. Would use again if ever needed. Facility was very clean
William Matwijec | Overall ExperienceThank you very much for your friendliness and convenience
Linda Pitoniak | Overall Experience