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amanda f | Overall ExperienceSelf Storage Units in Rome, NY, 13440
U-Haul Moving & Storage of Rome
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Available Units (All Sizes are Approximate)
Indoor Storage
Storage Customer Reviews
- 4.5 Average Customer Rating
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Great accomodations, staff was helpful and polite
ANDREW B | Overall ExperienceOverall nothing bad to say. Storage unit was clean and secure. Hours were convenient for if I needed to stop by and take or put something in my unit. Would use again.
walter a | Overall ExperienceIndoor storage until you would think would be clear and clean of any water or damages done by the facility but NOPE my unit had water damage and nobody knew what I should do other then give me a managers card in which she didn't know how water would get inside to the unit but I have plenty of pictures proving different
Kassandra D | Overall ExperienceThe gentleman was very helpful and polite
CARLENE M | First ImpressionsExcellent customer service, very outgoing and friendly and also explained everything in detail and was happy to help plus answer any questions I had
Alan G | First ImpressionsIt was a pleasure dealing with Stephanie. She is very thorough on explanations of all aspects of the storage units and entering the building. I loved working with her. She is such a pleasant person!
Gloria D | First ImpressionsEmployee was easy to work with made the stressful experience easy and even was funny to lighten our spirits.
Keli L | First ImpressionsLove U-Haul
John A | First ImpressionsStorage unit leaked. You can see the path in which water will travel. There is a separation in the floor that is clearly patched but it’s not enough. Would highly recommend putting in better flooring in that unit along with repair to the wall. Staff was amazing at all times but I couldn’t risk my items being damaged.
Brandie G | Overall ExperienceStorage was the perfect size at a reasonable rate
walter a | First Impressionsthanks stephanie
Peter C | Overall Experience