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Michael S | Overall ExperienceSelf Storage Units in Salt Lake City, UT, 84107
U-Haul Moving & Storage of Salt Lake
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What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
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The whole staff is absolutely amazing!!! They went out of their way to make sure I was taken care of. Thank you so very much!!!!
Robert D | First ImpressionsThe General Manager Jeremy, was very Professional, welcoming, respectful and very helpful, I am very happy to come across people like him very knowledgeable and must important to me not judgement of others I could see he has lots of experience and lots of people skills, thank you very much for hiring people like him.
VIOLETA M | Overall ExperienceThe motion detector for the light in the hallway for my unit (1257) has been broken for OVER A YEAR. This is a safety hazard, especially because people who do not have storage units (literally, homeless people) hang around inside the facility all hours of the day. I have made several employees aware of this multiple times and nothing was done. I even emailed the owner. No reply. Also, the price of my unit went from $159 to $179 in less than 6 months. The exact same unit is currently advertised at $159. So silly and careless to advertise this while you continue to increase prices for people already renting units. Also, there are so many uhaul vehicles in the parking ares of this place it's hard to navigate. Totally careless, again, for people paying for storage. I hated having a unit here and I am so happy to be out. I will never rent anything from this uhaul or any other uhaul ever again.
Paige S | Overall ExperienceThe staff in the storage area needs to learn better people skills . She is rude and nosey and is not nice to the people that pay to use the storage space. Other than that Jeremy and the rest of the staff they treat you great
RALPH O | Overall ExperienceNo issues for me. Each time I came into the store I got yhe help I needed and the employees were very helpful and customer service was excellent.
Zeldrick S | Overall ExperienceThe staff was so helpful and kind. The only problem was that the unit I had was exceptionally difficult to open and close. Each time I was there I had to get someone with heavy boots to kick the bottom of the door closed. Unit1814.
Laura M | Overall ExperienceSuper friendly & very accommodating in helping me navigate a storage unit to fit my 20 ft truck I rented from Truckee/Reno. Willing to give me an extra day if needed & another storage space close by the one I rented. Super Awesome experience!!
KIMBERLY C | First ImpressionsVery friendly and professional. Great experience in a stressful time.
Leah E | First ImpressionsAmazing staff and extremely helpful! Thank you for making my move so smooth and peace minded.
Sandra R | Overall ExperienceI rented a larger space for storage 0f my comercial printers and office furniture for nearly 10 years. Climate control and security is excellent. Kept my storage at the correct temp and never a problem with rodent damages or attempted break ins or thefts! 5 *****s DAMON B in customer service provided over the top customer.care and excellent service 👌 👏 👍
ELIZEBETH P | Overall ExperienceBeen a great storage unit, friendly staff, great deals, great support all around.
Aaron B | First ImpressionsStaff problem solved with me about a concern and addressed my concern adequately.
SHARON G | First ImpressionsUnits were not lit at all, very dark
TIMOTHY R | Overall ExperienceSorry I broke your rules but you guys were excellent.
VICTOR H | Overall ExperienceI was un clear on access but someone helped me
David M | Online Move InBest experience that I have had with a moving/storage vendor by far. Would recommend and will use again, thanks to all on the UHaul team!
steve F | Overall ExperienceFacility was very clean, had great spacious halls with shiny floors. Easy access with card and pin. Free to use carts were lifesavers. Great pest and temperature control. Have already recommended to many others. Only small thing would be providing some lighting for medium sized units.
Andres P | Overall Experience