I showed up at 6:30pm to make a 10 minute drop, when the store was purportedly open til 7. The gates were all locked. After driving around for about 15 min to try to find out how to get in, I went into the office to ask. The guy behind the desk moved as slow as one can at the end of a work day. He sauntered out to open the gate. I don't get in til 6:55, at which point, he informed me that I only had 5 minutes to unload. This was my first drop off. No one told me I'd need to be there 45min-1hr before closing. It looked like they were trying to get a jump on closing early. I called uhaul to find out if this was normal. They told me no and that they would have the manger call me back. He never did. So, I moved my stuff to cube smart. Very happy with them. Additionally, cube smart doesn't have trucks parked and blocking the storage entrances like the uhaul center does. Highly recommend cube smart.
Joy S | Overall ExperienceSelf Storage Units in San Bernardino, CA, 92410
U-Haul Moving & Storage of Tippecanoe
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Plus I live down the street
WILLIAM H | First ImpressionsThank you for everything!
MAYA H | Overall ExperienceGood clean facility….Helpful crew….Angel goes above and beyond to help out customers..
LAMESIO W | First ImpressionsGreat job keep it up
anibal c | Overall ExperienceFriendly staff and very helpful
AUSTIN S | First ImpressionsBest service
anthony s | First Impressionsthe manager at the Tippy Canoe you all is perfect he's considerate he's compassionate and he cares to make sure that you get the job that he can do for you the best he can.please don't ever let that one get away.
BRUCE A | First ImpressionsThe staff at the facility where professional and very helpful
Thelma T | Overall ExperienceEveryone is always friendly and easy going quick to solve any issues that may come up. I think they know and understand their service for the community.
Doniese W | First ImpressionsFirst, my unit leaked water inside and some of my stuff got ruined. My unit was a back of a truck converted into a unit maybe that’s why it was leaking. Secondly, it’s too expensive!!!! $179 for makeshift unit for a crazy. I just moved out from here and into a a similar size unit in Redlands for $105 a month. Ridiculous. I want my money back.
William G | Overall ExperienceI had previously reserved a unit at 110 S. D St. in San Bernardino. I had a horrendous experience there, and thankfully, was able to switch to the Tippecanoe location. There, the staff was beyond helpful, and the customer service was amazing. I was very stressed from having to find another storage location and the awful experience, but the staff members at Tippecanoe helped relieve that stress. I appreciate their help and dedication to their job.
DENISE J | First ImpressionsStaff were awesome
David K | Overall ExperienceVery accommodating
gwendolyn H | First ImpressionsThe staff lied to me about the rates and charged me more than quoted. I called and emailed but never received a response from the store nor the customer service center. I’m a disabled veteran and having to funnel down my life into a smaller check is difficult and your company was useless in this situation…I’m telling everyone not to use U-Haul
Gene M | Overall ExperienceAwesome experience
Jesse R | First Impressions"Angel" is an angel! Hardworking and polite at the same time. I observed his professionalism to every customer while waiting in line to see him. He was fast thinking and solution driven to meet the needs and reputation of this company. While the location of the storage facility is in a rough part of town, having Angel explain all the security measures really assured us of the safety for our goods.
David K | First Impressions