Team very helpful and polite
Tasha M | Overall ExperienceSelf Storage Units in San Diego, CA, 92126
U-Haul Moving & Storage Of Miramar
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Alexander F | Overall ExperienceU-Haul Moving and Storage at Miramar is a very good choice for long term storage. I rented 2 spaces, 10' x 20' x 8' for 11 years, from 2014 to 2024. Whenever I visited or called, management and staff were helpful, knowledgeable, and polite. My furniture and possessions never, ever showed any trace of insect or animal intrusion. In fact, the temperature controlled storage showed tiny traces of dust, if any - which was a bonus when I moved out. The halls and premises were well maintained, free of debris, clean, and orderly at every visit I made. I required moving assistance when it was time to downsize and depart San Diego - Edward Tomlinson facilitated my movers, encouraging them to use the convenient Loading Dock (I was uncertain about access). It made the move so much easier. I noticed Mr. Tomlinson is always available by phone, and keeps very much "on top" of any issues that come up. That's very important when meeting movers who are on a tight schedule. I arrived very early one morning & Mr. Tomlinson was at the automatic entry doors with repairmen en route (someone had damaged the doors overnight) He made sure my movers had trouble free entry when I greeted them at 10:00am. I appreciate that things happen - but his prompt attention ensured normal, easy access for tenants. That's great customer service. My move out was necessary due to changes in my extended family. I'm sorry to leave San Diego. However, I am grateful for the excellent service from U-Haul Miramar. Thank you for requesting feedback.
CYNTHIA O | Overall ExperienceIf you guys were 24 hours it would be perfect but the staff was great and helpful all deserve a raise
Austin W | Overall ExperienceI want to thank the entire staff at the Miramar location for providing a positive experience. The staff is incredibly friendly and helpful, really went above and beyond.
Amy D | First ImpressionsI appreciated the extensive help I received by the UHaul staff member during my recent visit.
DIONE B | First ImpressionsThis Uhaul Storage facility has been REALLY GREAT! Nice staff and great service all around. I would recommend it to anyone. The prices are a little higher, but its not everywhere that you can also rent a truck to move your stuff too, which is a major plus.
Michelle W | Overall ExperienceThe staff was very helpful and friendly. Facility was clean.
Susie L | Overall ExperienceGracias por todo especialmente a Andrew, son muy amables
Noemi A | Overall ExperienceLocation and customer service was excellent.
Nancy V | Overall Experiencecard system is glitchy and inconsistent after hours to let customers in unit
CAYLA R | Online Move Instaff was always helpful with my questions I had. facility was very clean.
SHAUNDA C | Overall ExperienceI just rented the unit a couple of days ago and today I was trying to acces my unit and my code to go in was disabled and I called customer service for that couldn’t help me at all with the issue they called the manager and he never respond I needed some documents I had in there super important was at the facility for longer then two hrs and no body in Customer service was able to help me get acces really disappointed and I would never recommend u guys storage unit to any one
Edgar I | Online Move InI asked for 8 weeks straight to get the lights fixed in the hallway right above my storage and they purposely choose to change lights of people who didn't even pay rent than to change mines. The excuse by the manager (white male with Grey bear) told me he had some and he would do it and had some on order. I asked in person 7 times and over the phone 4. Was not done until I made the manager come put them up so I could see inside my storage unit. When people who don't make their rent have the privilege of having lights why should I be even paying my rent then?
GABRIEL G | Overall Experience2nd storey and doors to get to was a bit of challenge. Otherwise all great
Amarjit S | Overall Experience