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marti h | Overall ExperienceSelf Storage Units in Santa Barbara, CA, 93110
U-Haul Storage of Santa Barbara
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Everything went smoothly, no complaints!
JODY T | Overall ExperienceThe Uhaul staff is Awesome & very helpful. The price is right, especially when you pay and get a 2nd month free. The only problem, the elevator is fickle, doesn’t work sometimes, when that happens you have to carry your boxes. Otherwise a great experience, the people are professional, quick & friendly, the units are clean & safe. thank you so much.
Camilla V | Overall ExperienceBest service ever! Thank you Mike Jordano
NADIA B | Overall ExperienceEveryone at Uhaul have been so helpful and kind, especially Mike Jordano. Thank you for all your help
NADIA B | Overall ExperienceThe kindest people.
Teoni B | Overall ExperienceI was a customer for almost 8 years and instead of thanking me for the longevity my rent was increased each year. No incentive for loyalty.
Barbara D | Overall ExperienceU Haul is a great place. They took care of my stuff and made it very easy and convenient to take care of business. I highly recommend them.
Oscar M | Overall ExperienceOur New SB Manager Michael, was very friendly & professional in accommodating me with a unit for my needs. I feel with his expertise in helping me out, he deserves a raise. I look forward to working with him into the future. 😊
Victoria b | First ImpressionsFacility was supposed to be gated and secure. Gate was open almost every time I went, negating the idea that it was “secure”
Jacob G | Overall ExperienceThank you for everything
JUAN R | First ImpressionsBuen servicio y atención.
Victor R | Overall ExperienceLoved your person at front desk
NADIA B | First ImpressionsI received a n excellent help
Rita G | First ImpressionsRay is the only person who is capable who works there. Terrible management. No response to phone calls or text messages. Horrible customer service experiences in person, too.
Sara K | Overall ExperienceEveryone is always friendly and helpful in spite of obviously being very busy
Jennie R | First ImpressionsMy only but real frustration was not being able to talk with anyone. I could when I finally checked out but other times, no one on site and no one picks up the phone. I left a message and was told someone would call me back and they never did.
Julia C | Overall ExperienceThe continual raising of prices is shameful. You should treat your loyal customers well and charge new customers your jacked rates.
Bentley M | Overall ExperienceI wasn't happy with the fact that in the past year rent has been raised three times. I also had a termite infestation issue in my unit.
Priscilla M | Overall ExperienceThere is no lights in the unit. The only good thing about it is that there was a wall socket so I was able to plug in my lamp so I could see
Rosa V | Overall ExperienceThe place was trashed, there was a hole in the wall that was patched and plaster and material was sprayed over my items. The elevators regularly did not work. There was not adequate carts
Clayton S | Overall ExperienceThere are no lights in the storage unit. Other than that good job
Rosa V | First ImpressionsGood - convenient hours. Bad - My 10 x 10 storage unit... did not have a light inside & had a regular size door (garage size door would have been more convenient), No bathrooms, No dumpster for trash (No trashcans), No electrical outlet to charge phones, etc.
Rob E | Overall ExperienceVerification (3 phone numbers of 3 different individuals? What?????) was surprising and took me aback. Don't understand why you would want such verification. Kind of turned me off.
Lawrence J | First Impressions