Customer service is great at this location. The Manager Lindy is always helpful and quick even with when it's just one worker and lots of customers to tend to.
BRETT I | First ImpressionsSelf Storage Units in South Lake Tahoe, CA, 96150
U-Haul Moving & Storage of South Lake Tahoe
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Places real convenient for where I live and the facilities pretty clean thank you
jerry m | First ImpressionsHelpful and efficient!
Jodi O | First ImpressionsOverall respectable. Bathrooms need cleaning. Broken items from other peoples move outs, not swept up. Not a lot of parking. They are the only heated facility in Southlake Tahoe that I know of so I can use my facility year-round. That is a plus for me.
Bonnie C | Overall ExperienceEveryone at the SLT office and location is helpful, friendly and accommodating. They always go above and beyond for customer satisfaction.
LISA O | Overall ExperienceWouldn't have moved out if not for the cost.
Gerald w | Overall ExperienceThank you for your highly professional service and friendliness!!! Ten out of ten !!! Will recommend!!!
Royce C | Overall ExperienceA very good experience all round, Lindy the manager was friendly, helpful and genuinely interested in our journey from Brooklyn.
ALASDAIR L | First ImpressionsStaff was great and very helpful!! Good job
Vicki S | Overall ExperienceThe property manager is a phenomenal guy always smiling always there with a hand to help always there with the solution what a great employee you have he’s an incredible asset to y’all
Stephanie C | First ImpressionsClean facilities and attentive staff! Could use a walk through of how to enter the building which card reader to use and in what order.
Nicholas L | Overall ExperienceNicest U-Haul crew I have ever seen. Kind understanding, and very helpful.
William W | Overall ExperienceI'm not sure of his name but the man who helped me was helpful and kind. I think he was the manager. He really helped me out when I was in a bad situation. Great customer service!!
MEHRNAZ S | Overall ExperienceI would like to give a 5-star review, however I do not agree with not being prorated when I moved out a week after paying for a full month ahead of time. It was not transparent and if I was moving out of an apartment, I would have prorated rent. When I told the guy I was moved out, he was quick to ask me for the unit so it could be turned over to have another person rent it, but I did not feel that was right.
Michelle L | Overall ExperienceHe did fix the problem by upgrading us and giving a free month but only after causing us an extra two hours of packing and moving due to the mishaps and then being like I don’t know and I don’t remember you . Even though Tahoe is very small and I was just in there a week ago. This place has to have a high turn over rate . I’ve sadly Bought units here before never had this happen.
Amber B | First ImpressionsChristian and Emanuel were courteous and professional during my 1 year+ time utilizing facility. They both were very accommodating during my recent request to provide access to my U-Haul containers.
Andrew M | Overall Experience