All staff were helpful and professional. Getting into and out of my unit was easy. I would 100% go back if I need storage again.
Jonathan H | Overall ExperienceSelf Storage Units in St. John's, NL, A1B3P9
U-Haul Moving & Storage of St Johns
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U-Haul Moving & Storage of Thorburn
581 Thornburn Rd, St. John's, NL A1B4R2 View Available Units2.1 miles from this location -
R&M Self Storage
3 Maverick Pl, Paradise, NL A1L0J1 View Available Units
(U-Haul Neighborhood Dealer)5.6 miles from this location -
Holyrood Storage & Parking Inc
21-29 Horizon Dr, Holyrood, NL A0A2R0 View Available Units
(U-Haul Neighborhood Dealer)21.0 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff are friendly and professional.
LINDA M | First ImpressionsSuper clean place. Great staff! While it may seem like a minor thing I was so happy to have my things stored there while we renovated.
DOMINIC F | Overall ExperienceStaff were extremely helpful. Will use this uhauls service again and will recommend to others
Tom C | Overall ExperienceThe questions are tricky. Many of your staff was exceptional, the other seemed to be in a bad mood consistently, or tired. I get it. It's a long day there but still we are all going through things and moving is comparable to death so it can be a traumatic experience for some. I did appreciate the smiles from those willing to give it. The hours somewhat made things difficult for me as I was wrongfully evicted and had to move out in 3 days and since I could only move my things up until 7 pm, this made things a little difficult. I could only also access them during times that seemed impossible. Not sure why there is a pass key if we can only access the inner units until 7pm but I do understand this could pose safety issues and other concerns, given homelessness in St. John's, and trafficking both human and drugs so I do get it. Overall my experience was excellent. I was happy with the ease of everything and the staff was quite lovely.
Claudine M | First ImpressionsLeft my locker unlocked they spotted and secured it for me
JACON J | Overall ExperienceTerrible service! Rented a appliance trolley 12 blankets And 2 Dolly's Was told it was all in the truck and when I got to my destination hauled up back cover nothing was inside Waited 2 hours and was told to go back and get the gear myself when I go there I was charged again for the stuff and half what I needed wasn't even in stock Was told I would be compensated and no one called me back and I got see my receipt to find they have charged me extra and took nothing off for the terrible experience and services. I would never recommend this service. Terrible
JAKE M | First ImpressionsTook care of all our needs
RONALD J | Overall ExperienceGreat service from the staff, I had the opportunity to deal with several staff members during my inquiry, reservations and accepting the key. Each associate was informative, friendly and so nice!
Kim A | First ImpressionsHi
RONALD J | First ImpressionsFriendly staff, easy process for moving in and out
KENNETH I | Overall ExperienceA small motion sensor light within storage lockers could go a long way especially during the times of year when the the daylight is a little shorter.
SHANE S | First ImpressionsVery friendly and knowagble staff.
Dan W | Overall ExperienceInside storage area felt physically secure. Illumination was marginal. Would be nice is there was more lights on with motion when you were there. Access hours were also adequate, but longer hours would have been appreciated at times. Staff was generally helpful, but staff also seemed very much not to want to be there. I would truly say only one person I met there in my recent experience to be genuinely outgoing and friendly. Facility was as clean as you'd expect a warehouse. Bathrooms seemed cleaned regularly but floors were not mopped near my unit in the past month. Lack of garbage cans seems to lead to people putting things on top of light switches and electrical conduits. This garbage has been in same place for weeks. Facility was poorly maintained insomuch as the contents of my unit were severely damaged by water. Staff was of no assistance in this matter. For this reason alone I don't recommend this facility.
PHILIP R | Overall Experience